Feature Description

Direct Trunk Select calls bypass the system’s Automatic Route Selection feature and are therefore unaffected by COR (toll control). The user can enter an account code while in an established call.

Disconnect Alarm

This feature serves as a security feature by turning on an alarm when a SUPERSET telephone is unplugged.

Display Caller ID on Non-Prime Lines

Prior to LIGHTWARE 19 Release 2.0, users manually identified the caller ID on ringing non-prime lines with the use of the SUPERKEY on their display telephone. Now, set users can automatically see the caller ID on non-prime lines.

Display Keys

This feature allows users of SUPERSET display telephones to display the function of certain keys on their sets.

Do Not Disturb (DND)

The Do Not Disturb feature allows a telephone user to block incoming calls from ringing the telephone. It also prevents incoming Directed and Group Paging announcements from occurring over the set speaker. Outgoing calls are not affected.

Callers to a telephone with Do Not Disturb active receive reorder tone. The message DO NOT DISTURB appears on display sets. The system can be programmed to reroute such calls to a predetermined answering point. Consoles and SUPERSET 4150, SUPERSET 430, and SUPERSET 4DN telephones can override Do Not Disturb when COS 500 (Override) is enabled, provided that COS Option 238 (Override Security) is disabled in the called set.

DTMF-To-Rotary Dial Conversion

This feature automatically converts DTMF tones from DTMF equipment to rotary dial outpulsing on outgoing trunks that have been programmed as rotary dial trunks.

Emergency Call Handling

This feature allows you to remove call blocking for emergency calls by designating digit strings (for example; 911 or 8888) as emergency calls in ARS programming.

Emergency call handling ensures that an emergency call is allowed for all stations. Exceptions include Hotline telephones or Receive Only sets. Conditions are listed in the Program Feature description for Emergency Call Handling. Because you define the emergency call digits defined in ARS and Toll Control, emergency call handling is not restricted to 911 calls. This permits emergency call handling in areas where 911 service is not available or where the emergency code is another set of digits.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.