SX-200 General Information Guide

DTRX Messages

DTRX message code used to standardize messages between Mitel Networks PBXs as well as different language text. Intelligent devices can interpret these codes.

E and M

A type of tie trunk. Also the signaling method used for this and for other types of trunks. The term is derived from the use of the E and M leads forming part of the trunk equipment, and taken respectively to denote the receive and transmit leads. The two leads are used to pass supervisory conditions over the trunk.

End Node

A network node that supplies information to the network but does not receive information from the network.

Fiber Interface Module (FIM)

The Fiber Interface Module supports the transmission of voice and data signals over fiber optic cables. The FIM plugs into the Control FIM Carrier.

Forced Account Code

When the forced account code feature is entered in a station’s class of service, the user at that station must dial a valid account code each time an outgoing trunk call is made. If it is not entered in a user’s COS, the user is denied access to the trunk. The account code appears as part of the SMDR record.

Full Duplex

A method of operation which allows simultaneous transmission from both ends of a communications link.

Ground Button

See Recall Button, page 240.

Ground Start

A particular type of trunk circuit on which a ground condition is applied to the ring lead of the trunk when an outgoing call seizes the trunk.

Hard Hold

A station user, or an attendant, puts another party on hold, and can perform any of the functions which are normally available at the station (as opposed to consultation hold, which restricts the functions which can be performed).

Hot Repair

A system can allow maintenance or repair action to be performed without power being removed from the system first.

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Mitel SX-2000 SX-200 General Information Guide Dtrx Messages, End Node, Fiber Interface Module FIM, Forced Account Code

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.