Supporting Applications

In the SX-200 EL and the SX-200 ML system, groups of features have been combined into applications designed to meet the specialized needs of small to medium size enterprises. Applications can simplify call handling and control communication costs in business, commercial and institutional environments, simplify hotel/motel operation, enhance any telephone sales activity, and provide a cost-effective way for small organizations to access advanced business features.

Voice over IP (VoIP)

With the introduction of the Mitel Networks SX-200 IP Node, the SX-200 EL now brings the cost-saving benefits of Voice over IP (VoIP) to small to medium enterprises and corporate enterprises with remote offices and teleworkers. The SX-200 IP Node supports up to 60 IP phones per IP Node and up to 120 IP phones per SX-200 EL system. Each SX-200 IP Node supports up to 30 IP phones with voice compression.

Business/Commercial/Institutional

The SX-200 EL and the SX-200 ML system business features, such as uniform call distribution and verified account codes, enhance your communications capability. They offer your organization flexible office configurations, control of your personnel’s telephone privileges, control of communication costs, and traffic measurement reports.

On an individual basis, they offer your employees personalized call management capabilities

-campon, speed calling, messaging, conferencing, and callback to a line that is busy or doesn’t answer.

Key system functionality is provided for those companies or divisions that are interested in having a departmental key system application within their system environment.

Hotel/Motel

The Hotel/Motel application is a purchasable option.

Hotel/Motel features speed up guest check in and check out, and allow you to manage your rooms efficiently, wake up guests on request, control guest telephone privileges, recover the cost of guest calls (SMDR supported), and notify guests of their messages. These functions are all handled by the Attendant or front desk clerk using the SUPERCONSOLE 1000 Attendant Console or the Front Desk Terminal.

The Front Desk Terminal interfaces to the SX-200 EL and SX-200 ML systems through an 1100-Series DATASET. If efficient billing is in place the Front Desk Terminal provides a low-cost alternative to a Property Management System (PMS) for smaller Hotel/Motel operators (in the 40 - 90 room size). It is ideal for fast check in and out, guest location, and house keeping functions.

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Mitel sx-200, SX-2000 manual Voice over IP VoIP, Business/Commercial/Institutional, Hotel/Motel
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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.
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