Supporting Applications

ISDN Network Gateway (North America only)

The ISDN Network Gateway delivers the full benefits of ISDN network services for PRI voice applications. ISDN delivers the highest degree of voice clarity of any transmission medium available.

The ISDN Network Gateway lets you take full advantage of these enhanced voice capabilities including calling number identification services (CLID/ANI) and called-line identification (DDI/DNIS), which allow you to know who’s calling and facilitate call center and CTI applications. Plus, the ISDN Network Gateway supports fast call set-up, call-by-call, and Min/Max to speed call handling and make more efficient use of trunking.

SX-200 MyAdministrator

The SX-200 MyAdministrator software application allows the user to perform basic changes to the telephone configuration. With this application, the user connects to the system site locally or remotely and can add, modify, or delete telephone sets; add, modify, or delete telephone features, and control membership in telephone groups.

This application can manage the following device types:

Mitel Networks 5010, 5020, 5215, and 5220 IP Phones

Mitel Networks 5305 and 5310 IP Board Room Conference Units

ONS Stations

SUPERSET 401 and SUPERSET 4001 (key programming is not supported)

SUPERSET 410, SUPERSET 4105, SUPERSET 420, SUPERSET 4025, SUPERSET 4125, and SUPERSET 4090

SUPERSET 430, SUPERSET 4150, and their sub-attendant variants

Programmable Key Modules

The application identifies the following devices: PKM Interface Unit (DSS/BLF Interface Unit), COV, SUPERSET 3DN telephones, SUPERSET 4DN telephones, and DMP Units. You can not program these devices.

The application works on a Pentium™ computer that has a minimum of 32 MB RAM, a CD-ROM Drive, keyboard and mouse. The application is designed for use with the Microsoft® Windows™ 98, Windows 95, Windows 2000 Professional, Windows Millennium Edition, or a Windows NT 4.0 Workstation (Service Pack 4.0 or greater) operating system.

The PBX requirements consist of SX-200 LIGHTWARE 19 Release 1.0 or greater software and the purchasable System Option 80, MyAdministrator Access. The PC is connected to the PBX via the Maintenance Terminal at the back of the SX-200 cabinet. The PC is connected directly with an RS-232 cable or indirectly with two modems, a null modem adapter, and two RS-232 cables. The null modem adapter goes on the PBX side.

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Mitel sx-200, SX-2000 manual Isdn Network Gateway North America only, SX-200 MyAdministrator

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.