Feature Description

Direction: Direction can restrict calling for an appearance of a line to Both-Way, Incoming-Only, or Outgoing-Only. The outgoing direction for a line on a set is only available if the line is programmed for No Ring. If programmed for Delayed Ring or Immediate Ring the line must be either Both Way or Incoming Only.

Ring: The ring option determines whether new calls to a SUPERSET telephone line appearance ring immediately, ring after a delay or not ring at all.

Secretarial: The secretarial feature interacts with the Do Not Disturb feature for improved call handling. See Secretarial Line.

Lockout Alarm

The system locks out any set that remains off-hook and not connected to another set or trunk for more than 45 seconds.

The Lockout Alarm Feature

Generates an audible alarm through the console

Activates the alarm relays

Displays the location of the locked out device.

When a set is locked out, if Lockout Alarm is enabled, all consoles warble with a long-short-long cadence. This cadence overrides other cadences that might be active. The attendant can display the time and date the lockout alarm occurred, the extension number of the device, and a message stating that the device has been off-hook too long.

Logical Lines

A Logical Line is a line on a SUPERSET telephone that is not an appearance of any station or other SUPERSET telephone. Each Logical Line has its own extension number and can exist on up to 32 different SUPERSET telephones. Logical Line extension numbers can be used in many places where station or SUPERSET telephone lines can be programmed such as Call Rerouting.

Maintenance

The SX-200 EL/ML system provides extensive maintenance coverage. All types of peripheral hardware are periodically tested automatically by the system. Maintenance users may also test individual circuits on demand. The system also maintains a fault/event history log (maintenance log).

Manual Line (Dial 0 Hotline)

When a Manual Line extension goes off-hook it is routed directly to the extension’s dial 0 routing point. The extension can still receive calls.

Messaging - Advisory

This feature allows a SUPERSET display user to provide a short message to be displayed on any SUPERSET display telephone or attendant console that calls the set. The message replaces the time and date display on the sets where it is activated. The system provides 15 system-wide messages.

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Mitel sx-200 Lockout Alarm, Logical Lines, Maintenance, Manual Line Dial 0 Hotline, Messaging Advisory, Revision a 175

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.