SX-200 General Information Guide

The Attendant can assign any of the levels to a particular room. In addition, the system automatically sets the call restriction for a room to a programmable value when an occupancy change to either vacant or occupied occurs. On the Front Desk terminal screen, this is called Call Privilege.

Hotel/Motel - Check Out

The Check Out softkey provides a simple, fast checkout procedure. If the occupancy setting of the guest room is set to Occupied, one keystroke will

Change the room occupancy field to Vacant

Set the room condition to Dirty

Erase the Guest Name

Turn off Do Not Disturb and Wakeup (if set)

Clear message registers

Apply predefined Call Restrictions to the room telephone.

This feature is available with the Front Desk Terminal.

Hotel/Motel - CLASS (station side) for Analog Telephones

Refer to the feature CLASS for Analog Telephones, page 142.

Hotel/Motel - Do Not Disturb (DND)

The Do Not Disturb feature blocks calls from ringing at a guest’s telephone. Outgoing calls are not affected. The Attendant can set or clear Do Not Disturb for a guest room telephone, whether or not the attendant is connected to the guest room phone. A guest can also set and clear Do Not Disturb from a guest room phone. See Do Not Disturb.

Hotel/Motel - Front Desk Features

The Front Desk features are all accessed through the House Statistics Screen on the Front Desk Terminal (VT100). This screen appears on start up and contains the current status of the guest rooms as well as the time of the last status update. Four additional screens can be accessed via the House Statistics screen.

Hotel/Motel - Guest Names

The Front Desk Terminal can enter and store Guest Names in two data fields. The last name field accepts up to 15 alphanumeric characters. The first name field accepts up to 6 characters. They are displayed in uppercase (even if they are entered in lower case), with last name first. The SUPERSET 4150 or SUPERSET 430 telephone can enter and display one 10-character name, or can display up to 10 characters of a name entered from a Front Desk Terminal.

Guest names can be displayed on an Attendants Console if entered from the Front desk Terminal or a SUPERSET 4150 or SUPERSET 430 telephone, but they cannot be entered or searched for. This feature is only available with Front Desk features and SUPERSET 4150 or SUPERSET 430 telephones.

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Mitel SX-2000 Hotel/Motel Check Out, Hotel/Motel Class station side for Analog Telephones, Hotel/Motel Do Not Disturb DND

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.