Feature Description Hotel/Motel Audit Screen

Feature Description

Hotel/Motel - Audit Screen

The Audit Screen in entered from the House Statistics screen by pressing the Audit softkey. This screen is used to generate various kinds of audits (hard copy reports). Each kind of audit appears as a corresponding softkey.

Hotel/Motel - Wakeups

This feature provides automatic and personal wakeup calls to the guest room. The attendant, sub-attendant, or guest can set up multiple automatic wakeup calls that will ring the guest room at a prearranged time. The attendant or sub-attendant can set up multiple personal wakeup calls that issue a callback to the attendant or the sub-attendant so they can personally provide the wakeup call to the guest.

Multiple (up to 3 in a 24-hour period) personal or automatic wakeups may be set to occur once or daily. Daily, multiple, and personal calls are dependant on the MOSS Option 102 (Feature Level) being enabled to level 1 or greater.

Existing wakeup calls can be modified or canceled. After answering a wakeup call, the extension user receives either a special tone, music, or a recorded announcement. A different recorded announcement can be given when the system is in night service.

If the wakeup call is not answered within six rings, or if the extension is busy, an attempt is made to ring the extension two more times at 5 minute intervals. Each wakeup attempt can generate a single line report on a system printer. If the call is still unanswered, the wakeup is canceled and the attendant can be notified that the wakeup was not honored. Wakeup calls to a SUPERSET 4150 or SUPERSET 430 telephone are treated as a timed reminder ringing the set once and setting a reminder prompt. A wakeup attempt on a SUPERSET display telephone does not generate a single line report. The Attendant can print a list of all of the current Wakeup requests.

Hotel/Motel - Call Blocking

Call Blocking allows the attendant or subattendant to inhibit room-to-room calls. Users of an attendant console, or SUPERSET 430 and SUPERSET 4150 telephones programmed as subattendants, can activate or deactivate this feature. Calls to the attendant, subattendant, or to extensions without the Call Blocking COS option selected may be made as usual. The system treats attempted calls between restricted extensions as illegal numbers and gives the calling party reorder tone. Alternatively, Call Rerouting can be used to intercept blocked calls to an appropriate destination such as the Attendant Console. See Call Rerouting.

Hotel/Motel - Call Restriction

The Call Restriction feature is used to give each guest room a level of calling privilege. The three levels are

•Internal

•Local

•Long Distance.

50003510

Revision A

163 sx-200, SX-2000 specifications

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Mitel sx-200 Feature Description Hotel/Motel Audit Screen, Hotel/Motel Wakeups, Revision a 163

Models: sx-200 SX-2000