Maintenance

Remove from Service, Return to Service

The maintainer can remove a line, trunk,or receiver circuit from service for maintenance. Removing a circuit from service makes it inaccessible to call processing; it remains so until the maintainer returns it to service.

Show, Set Date

The maintainer can show and set the system date from the maintenance terminal.

Show, Set System Time

The maintainer can show and set the system time from the maintenance terminal.

SUPERSET Firmware Download

The SUPERSET 4025, SUPERSET 4125, SUPERSET 4090, and the SUPERSET 4150 telephones are outfitted with flash ram that contains firmware. The firmware can be upgraded using the firmware download maintenance commands. This makes it possible to download new firmware in the field to add new functionality to the SUPERSET telephones.

System Logging Facility

The SX-200 EL and SX-200 ML systems keep a system event log. Each time the maintenance state of a device changes, or a major event occurs such as a card installed in the wrong slot, the system generates a log report. These log reports can be read, printed, or deleted from the maintenance terminal or console.

Test Line Function

The test line, in addition to normal extension features, has access to maintenance and testing features. By entering DTMF digits, service personnel can perform the following maintenance functions

Busy out any channel on the system

Busy out any peripheral device in the system except consoles and the test line circuit

Print the system maintenance log on to the system printer

Select any trunk in the system from the test line

Return to service any channel on the system

Stop print the system maintenance log on to the system printer

Return to service any peripheral device that was previously removed from service via maintenance

Stop testing the printers on the system

Test any channel on the system

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Mitel sx-200 Remove from Service, Return to Service, Show, Set Date, Show, Set System Time, Superset Firmware Download

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.