Meter Pulse Collection, Milink Data Module

SX-200 General Information Guide

Messaging - Call Me Back

A set user calling a busy or unanswered set can leave a message for the party to return the call. The message waiting indication can be

•A flashing lamp on the set at 0.5 seconds on, 3.5 seconds off (if equipped)

•An indication on the set’s display (if equipped)>

•Ringing at the set with a distinctive ringing pattern.

The Message Waiting indication continues until the set user reads the message. Messages can be read when the set is idle or during a call. On SUPERSET display telephones, the display shows the time of the call, and the caller’s extension number and name (if programmed). Optionally, the system can be programmed to record each occurrence of Message Waiting on the system printer when the message is sent from the Console, the Front Desk Terminal or PMS.

Meter Pulse Collection

Meter Pulses are often used to calculate the cost of outgoing trunk calls, thus allowing the call to be charged back to the originator. The system can be set up to detect and collect certain types of Meter Pulses sent to a trunk circuit during outgoing calls. These are then recorded in the trunk’s SMDR reports. Types of Meter Pulses which can be detected by the system without additional hardware include

•Tip-Ring reversals

•XT lead signaling (Analog CO Trunk)

•M&MM lead signaling (Digital LS/GS Trunk).

Other types of Meter Pulses common in the telephone industry include 50 Hz, 12 kHz, and 16 kHz type pulses. Detection of these types requires the addition of an external interface which converts these pulses to a ground signal which is then applied to the XT Lead for the Analog CO Trunks, or to the M or MM lead for the Digital LS/GS trunks. (For Digital LS/GS trunks, -48 Vdc must be applied to the other lead so that when the ground is applied to the M or MM lead, current flows through the circuit and gets detected as a pulse.)

This feature is associated with the Message Registration feature. See Property Management System for additional information.

MILINK Data Module

The MILINK data module is a limited distance, asynchronous, digital dataset that converts the data signals of RS-232 serial devices to high-speed digital signals. It allows an RS-232 device, such as a computer or display terminal, to be connected to the system through a SUPERSET 410, SUPERSET 420, or SUPERSET 430 telephone. The 2-pair cable that connects the SUPERSET telephone to the switch carries both voice and data signals, allowing a user to use the RS-232 device and the SUPERSET telephone simultaneously.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.

Mitel SX-2000 SX-200 General Information Guide Messaging Call Me Back, Meter Pulse Collection

Models: sx-200 SX-2000