SX-200 General Information Guide

digit is not dialed within a preselected time. A conflict exists between two extension numbers if the first number is contained in the second number, starting with the first digit. For example, 1234 conflicts with 12345, but 1234 does not conflict with 123 (123 conflicts with 1234). Users could experience slower performance with conflicts.

Consoleless Operation

The system may be operated without the use of an Attendant Console. Under these conditions all features associated with the console are not available. SUPERSET 3DN, SUPERSET 4DN, and SUPERSET 4150 telephones may be used as Subattendant positions. These may switch the system to night service. See Night/Day Switching. Subattendant positions can also be given enhanced call handling and recall capabilities.

Contact Monitor

This feature allows a station line circuit to be used for monitoring an alarm contact. The contact to be monitored is connected across Tip and Ring of the circuit. When the contact closes, a call is originated by the station line circuit and the call is directed to its tenant’s Dial 0 or Priority Dial 0 Routing Point. The system handles the call as a call reroute.

Customer Data Entry (CDE)

Customer Data Entry is a full screen application, using softkey prompts and simple graphics for entering and changing customer programming. Enter customer data from a terminal via the RS-232C connector on the rear of the cabinet, or from an Attendant Console. CDE can also be performed from a remote location, using a terminal connected to the system via modems.

Customer Data Entry - Default Data

The system is preprogrammed with default Class-Of-Service (COS) Options and Class-Of-Restriction Options; if no alternates are programmed, the system defaults to the preprogrammed data. The Feature Access Codes can be entered during Customer Data Entry.

Customer Data Entry - Range Programming

This feature allows range programming for blocks of extensions. By entering a range of equipment numbers, one may assign extension numbers, COR, tenant, and COS to a selected block of equipment numbers. The start extension number and defaults for the other values are entered by the programmer. The extensions are assigned sequentially starting at the entered value, and the COS, tenant and COR are assigned to the entire group.

Customer Data Print

This feature displays the current programming of the SX-200 EL/ML systems. Each or all of the CDE forms may be printed, one at a time, in a presentable format.

Data: Abbreviated Dial For ADL Calls

An ADL user can originate an ADL call using a System Abbreviated Dial number.

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Mitel SX-2000, sx-200 Consoleless Operation, Contact Monitor, Customer Data Entry CDE, Customer Data Entry Default Data

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.