Feature Description

Abbreviated Dial

The Abbreviated Dial feature allows trunks and extensions to be accessed by dialing a two-to eight-digit number that the system translates into the actual, longer number. The actual number can contain up to 26 digits.

Abbreviated Dial can also give system-wide access to a defined set of long distance numbers, while denying general access to long-distance dialing.

Abbreviated Dial numbers can also be used as dial-in trunk prefixes, as routing points for ACD interflow and automated attendant, and as call-forwarding points.

The attendant or CDE programmer can program or display system Abbreviated Dial numbers. These numbers can be marked as confidential to prevent them from appearing on display telephones or in SMDR reports.

Access Codes - Global Find

This feature allows authorized users to display all Access Codes in the system. The system reports the type of device associated with the Access Code and its location (bay/slot/circuit). The user can also query the system about a particular Access Code.

Account Codes

Account Codes are typically used to charge the cost of outgoing trunk calls to departmental cost centers or project accounts. The Account Code can be optional or required, and appears on all Station Message Detail Recording (SMDR) records. An Account Code can apply to both incoming and outgoing trunk calls.

Enabling Forced Account Codes for industry-standard telephones which also have Direct To ARS enabled, forces users to dial an account code before they can originate a call.

Users of SUPERSET display telephones, can also enter account codes during a 2-party call, when the other party is a trunk of any type. The account code softkey is present, providing that a consultation hold is not in progress and the set has completed dialing.

Account Codes can range from 1 to12 digits.

For Verified Account Codes, see Account Codes - Verified.

Account Codes can also apply to data calls. See Data: Account Codes.

Account Codes - Verified

Account Codes - Verified helps to ensure accuracy for accounting purposes, and helps prevent fraudulent use of Direct Inward System Access (DISA) lines and outgoing trunks. Verified Account Codes control access to trunks and external (DISA) access to the system by checking the dialed account code against a list of preprogrammed codes.

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Mitel sx-200 Feature Description Abbreviated Dial, Access Codes Global Find, Account Codes Verified, Revision a 119

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.