Feature Description

Attendant Conference

The Attendant Conference feature allows the Attendant to enter into a conference with the source and destination parties of a call. The Attendant may also initiate a three-party conference call. When the Attendant is in a conference, a periodic warning beep is given to all internal parties if the Attendant Conference Beeps system option is enabled.

Attendant Console Display Language

This feature allows the Attendant to change the display of Attendant Console softkeys from English to French, or from French to English.

Attendant Console Handset and Headset Receiver Volume Control

The attendant on a SUPERCONSOLE 1000 (Part Numbers 9189-000-300 and 9189-000-301) can use the volume keys to adjust the console ringer and the volume of the handset and the headset receiver.

Attendant Console Last Call Retrieve

Allows the attendant to retrieve a ringing call after accidently releasing a call to the wrong extension number.

Attendant Console LCD Display

The time of day is continually exhibited on the status line of the Attendant Console LCD display. When the console is idle, the date (month, day, year) is also displayed. The Console attendant can change the date or time. The Attendant Console may have calls from outside trunks and extensions queued waiting to be answered. The total number of calls in the queue is displayed in the Attendant Console queue (Calls Waiting) area of the display (top right corner). The Attendant can put a party on softhold or hardhold when that party also has a call (one party or Conference) on softhold. This is called stack hold.

When the Attendant Console establishes or answers a call, the display provides information about the call. The available items of call information are

Extension Number and Set Name

Tenant Name

Trunk Name

Trunk Group Name

Trunk Number

COS and Class Of Restriction (COR)

COS Name.

The system programmer can assign names to Sets, Classes Of Service, Tenants, Trunks and Trunk Groups. See Names.

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Mitel sx-200 Feature Description Attendant Conference, Attendant Console Display Language, Attendant Console LCD Display

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

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In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.