Feature Description

Ringing Plan

The SX-200 EL and SX-200 ML systems are fully compatible with the North American public switched network using the North American ringing plan. The ringing plan is stored in the database. Available ringing plans include: Malaysia, Taiwan, Hong Kong, and Mexico.

Ringing Time-Out (Final Ringback)

A call to an extension can ring for 1 to 30 minutes before the call is dropped. The default ringing time is 1 minute.

Satellite PBX

The SX-200 EL and SX-200 ML systems can be installed as a satellite PBX. In this configuration, the PBX has no direct connection to the serving central office for incoming traffic. Enabling the satellite PBX system option automatically adjusts any required settings for the loss and level plan.

Secretarial Line

A SUPERSET telephone programmed with a secretarial multicall line appearance of another extension can override the Do Not Disturb feature on the second set. In a typical operation the second telephone has Do Not Disturb active and the first telephone answers the calls. The secretary can override Do Not Disturb at any time by making the call on one of the multicall appearances of the second telephone’s Prime Line. If it is important to contact the second telephone, the first telephone can ring the second telephone, despite the Do Not Disturb feature. See Line Types and Appearances for information on multicall appearances.

Speak@Ease Support (Mitel Networks 6500 Speech-Enabled Applications)

Users of the Speak@Ease softkey can place a call by a spoken command. The Mitel Networks Speech-Enabled Applications is the name of the software that enables the Speak@Ease button functionality.

Speaker Volume Control

Users of a SUPERSET telephone can adjust the volume of the telephone’s speaker.

Speed Call Key

This feature allows a SUPERSET telephone user to save frequently dialed telephone numbers and to access these numbers by pressing a single key. Only unassigned Line Select keys can be used to save Speedcall numbers. Access codes for features such as Directed Call Pickup, Remote Call Hold Retrieve, and Call Forwarding may be programmed into Speedcall numbers. See Call Forwarding.

SUPERSET telephone users can include a pause character in the speed dial numbers they program on their telephones. This allows them, for example, to dial through an auto attendant to an extension, or to dial an internal voice mail machine and password with a single keystroke. This feature also makes it easier to send out a FAX and to access long distance service

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Mitel sx-200, SX-2000 Feature Description Ringing Plan, Ringing Time-Out Final Ringback, Satellite PBX, Secretarial Line

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.