Feature Description

Dictation Trunks

This feature indefinitely extends the dialing stage on a trunk to allow tone-to-pulse or pulse-to-tone conversion of all digits dialed during a trunk call. Without the feature, only DTMF signaling is possible from extensions with DTMF telephones connected.

DID/Dial-in/Tie Intercepts

This feature allows a customer to specify that all DID and Dial-in Tie Trunk calls directed to a busy extension (or one which does not answer within a selected time period) are redirected to a call rerouting point. As well, the trunks can be programmed to be redirected immediately or to be redirected under certain error conditions. See Recall, to see how this fits in with general recall operation.

Digit Translation

The SX-200 EL and SX-200 ML systems may be programmed to provide one of four digit translation plans for rotary telephone sets. The translation plans specify the number of pulses to be outpulsed for each digit dialed.

Direct-in Lines (DIL)

This feature allows non-dial-in trunks to ring specific answering points, rather than the Attendant Console. The answering point may vary with Night Service changes. An answering point may be one of the following in addition to a console or LDN:

An ACD path

An extension number (industry-standard telephone, SUPERSET telephone, logical line)

A hunt group access code

A modem pool access code

A night bell access code

A system speed dial number to route to a Central Attendant at another system.

Direct Station Page/Busy Lamp Field

This feature allows you to direct a page with a DSS (Direct Station Select) softkey from a telephone to a selected telephone station.

Direct Station Select (DSS) Key

The Direct Station Select (DSS) Keys on a multi-line SUPERSET, or on a Programmable Key Module functions together with the adjacent Busy Lamp Field (BLF) indicator. While the BLF appearance indicator monitors the status of another device, the corresponding DSS key can be used to call, and transfer calls to that device. The DSS key operates when the appearance device is

Idle - pressing the DSS key will initiate a call to the appearance device

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Mitel sx-200 Feature Description Dictation Trunks, DID/Dial-in/Tie Intercepts, Digit Translation, Direct-in Lines DIL

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

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In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.