SX-200 General Information Guide

Hotel/Motel - Attendant Message Waiting Setup and Cancel

A message waiting indication can be left for a guest room. The setting and clearing of a message waiting for a room can be recorded on a system printer. A single line printout is generated, giving the room number, date, time and status change. See Single Line Reports.

Hotel/Motel - Audits

An Audit is a printed report that gives a record of guest room activities or conditions. There are several types of audits. Most are requested by the Attendant, but one (the Auto Room Status Conversion/Auto Wakeup Print) is programmed to be printed automatically each day.

The kinds of audits available are

Message Register

Room Status

Room Type

Wakeup

Wakeup/Room Condition.

Message Register Audit: This feature allows the Attendant to print the message register for all rooms with a message register count greater than zero. These rooms are listed in the audit report in order of room number (lowest to highest). See Message Register.

Room Status Audit: This feature allows the Attendant to request a report of the current status of all guest rooms. The Attendant Console produces one audit containing information on all rooms. The Front Desk Terminal can produce two types of Room Status Audits: Room Occupancy Audits and Room Condition Audits. These audits can be requested by room type, or for all rooms. See Room Occupancy and Room Condition. Each audit (Console or Front Desk Terminal) also shows the call restriction status of the room and whether there is a maid in the room. See Call Restriction on and Maid in Room Status.

Room Type Audit: This feature allows the Attendant to generate a report of all guest rooms of a particular type, giving their room number, occupancy and whether there is a maid in the room. This report can only be generated from a Front Desk Terminal.

Wakeup Audit: This audit indicates all guest rooms having wakeup calls enabled. The Attendant Console and the Front Desk Terminal generate identical reports.

Wakeup/Room Condition Audit: The system is programmed through CDE to print a report of all guest rooms having wakeup calls enabled, automatically, at a set time each day. At the same time it is programmed to change the occupancy and condition of all Occupied/Clean rooms to Occupied/Dirty.

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sx-200, SX-2000 specifications

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