Feature Description Names, Never a Consultee

Feature Description

Names

The system programmer can assign names to Extensions, Classes of Service, Tenants, Trunks, Trunk Groups, ACD Paths, ACD Positions, ACD Agent Groups, and Hunt Groups. A user of a SUPERSET display telephone can program their name from their telephone.

Never a Consultee

The Never a Consultee feature protects an extension from being dialed or retrieved by extensions that have a Consultation Hold in progress.

Never a Forwardee

The Never a Forwardee feature prevents an extension or console from having any calls forwarded to it by another extension. Extensions are prevented from setting up forwarding to extensions or consoles with the feature enabled.

New Call Ring

When a SUPERSET telephone is busy, and a new call attempts to ring the set, a single burst of ringing will alert the user that another call is waiting.

NI3 Calling Name Delivery

The NI3 Calling Name Delivery feature allows the called party to see the name of the caller on the display screen of the telephone on incoming calls. The NI3 protocol also allows a link between calling name and calling number for outgoing calls. The caller can set the calling party number presentation indicator to "Allowed", and the calling name stored at the Central Office will be displayed with the calling number. The presentation of calling number and calling name can be allowed or prohibited through IMAT programming.

Night Bells

The Night Bell feature allows incoming and internal calls to be directed to common alerting devices. The call can be answered from the Attendant Console or from an extension with TAFAS Access. See Trunk Answer From Any Station (TAFAS).

The extension number assigned to the Night Bell can be used as an answer point or alternate answer point for most features in the system. The system provides a contact closure which operates the alerting device. Night Bells are activated by relays on a Universal Card receiver/relay module or on the Music-on-Hold/Pager Module via a DNIC port.

Night/Day Switching

A SUPERSET display telephone can put the system (or particular tenant group or groups) into DAY Service or one of two Night Service modes, NIGHT1 or NIGHT2. In Night Service the telephones display NIGHT1 Service or NIGHT2 Service as appropriate. Also see Night Services, Attendant Night/Day Switching, and Tenanting.

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179 sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.

Mitel sx-200 manual Feature Description Names, Never a Consultee, Never a Forwardee, New Call Ring

Models: sx-200 SX-2000