SX-200 General Information Guide

Customer programming printouts may be directed to any or all of seven user defined printers. A maximum of six DNIC-based printer ports can be defined; the remaining port is the system printer port.

Priority Dial 0

The Priority Dial 0 feature can be used to provide an alternate dial 0 routing for extensions in the system. Priority Dial 0 and Dial 0 have separate DAY/NIGHT routing points.

Privacy Enable/Privacy Release

A multi-line SUPERSET telephone may have appearances of Key, Direct Trunk Select, CO Line, and Private Trunk lines that are shared with other sets. When privacy is enabled, while a conversation is in progress, other sets with an appearance of the same line are denied access. The user of the line can, however, use the Privacy Release feature to allow the other sets to join the conversation. See Line Privacy.

If the customer wishes to have their calls public to begin with (privacy released at the beginning of a call), the COS option "Privacy Released at Start of Call" may be enabled. To obtain privacy, the user then presses a Make Private softkey or a Privacy Release feature key.

Programmable Key Module (PKM)

A Programmable Key Module provides a set with additional personal keys. There are two models available:

Mitel Networks Programmable Key Module 48 (PKM 48) for SUPERSET 4025, SUPER- SET 4125,and SUPERSET 4150 telephones that are equipped with an interface module (SIM 1 or SIM 2), and for consoles with a DSS/BLF Interface unit

Mitel Networks Programmable Key Module 12 (PKM 12) for SUPERSET 4025, SUPER- SET 4125, and SUPERSET 4150 telephones that are equipped with an interface module (SIM 1 or SIM 2).

Mitel Networks Programmable Key Module 48 (PKM 48) provides SUPERSET 4025, SUPERSET 4125, SUPERSET 4150 telephones, and attendant consoles with 48 additional personal keys. The SUPERSET telephone requires a SIM 1 or SIM 2 in its base to interface to the PKM 48. The attendant console requires a DSS/BLF Interface unit. When an attendant console has a DSS/BLF interface unit associated with it, only busy lamp field/direct trunk select keys can be programmed.When a PKM 48 is associated with a set, the keys can be programmed with the following functions:

Speed call keys

Feature keys

Key line appearances

Personal outgoing line keys

Key system appearances

Multi-call line appearances

CO line keys

Busy lamp field/direct station select keys.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.