Purchasable System Options

PRI Card: D-Channel Backup Used for signaling to establish and maintain the circuit, and to send user data. D-channel Backup provides an alternate D-channel for calls related to NFAS. If the active D-channel fails, the system switches to the backup D-channel to support call processing. This functionality is mainly for North America. NFAS is required in order to program D-channel Backup.

PRI Card: Remote LAN Access Provides LAN access to the wide area network (WAN) for both incoming and outgoing calls through LAN servers (for example, routers, bridges) using Mitel’s PRI Gateway interface.

PRI Card: Min/Max Controls the number of simultaneous incoming and outgoing calls. The level of control ranges from generic minimums and maximums on all calls to minimums and maximums for particular directory numbers.

PRI Card: Auto Min/Max Works in conjunction with Min/Max, and increases Min/Max configurations by providing time of day programming. Time of day programming allows you to have consistent traffic control without having to frequently reprogram Min/Max. You can program call control for an entire week, and the system will automatically change Min/Max settings based on the time of day and the day of the week. Min/Max is required in order to program Auto Min/Max.

Number of Links (0-8):Limits the number of T1 type links from the PRI card and BCC III. This option is not required for links provided by the ISDN Network Gateway or a T1 trunk card. The total number of purchasable links and ISDN Network Gateway and T1 links cannot exceed 8.

Support Softkey Access to Voicemail: Enables voicemail softkeys on SUPERSET 4025, SUPERSET 4125, SUPERSET 4150, SUPERSET 420, and SUPERSET 430 telephones. Voicemail softkeys are supported by MITEL Express Messenger and by the DNIC-based NuPoint Messenger system.

Support 3DN and 4DN Set types: Enables the programming for SUPERSET 3DN and SUPERSET 4DN telephones.

Fax Tone Detection: Enables the system to recognize the FAX tone on incoming calls to the Automated Attendant. System Option 106, Automated Attendant, must be enabled as well.Maximum Devices: Displays the maximum number of user devices enabled, from 24 through 768, in increments of 24.

Feature Level: Allows our customers to access selected features in the release. The Feature Level option (incremented for each Feature Level) is a purchasable MOSS option, number 102 in the System Options and Timers, CDE Form 04. The Feature Level for LIGHTWARE 19, Release 2.0 is 3. The feature level is obtained with all new installs and software upgrades but not with software fixes.

Maximum Devices: Displays the maximum number of user devices enabled, from 24 through 768.

Maximum ACD Agents: Displays the maximum number of ACD agents enabled, from 0 through 100, in increments of 5. This is the maximum number of agents that can be logged in concurrently.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.