Hotel/Motel Internal Number Block | Mitel SX-2000, sx-200 manual

SX-200 General Information Guide

Six softkeys gives access to other modes of operation:

•Audits

•Guest Search

•Quit

•Refresh (used to recalculate totals)

•Room Search

•Room Update.

Hotel/Motel - Internal Number Block

Provides room number confidentiality in Hotels. The hotel operator has the choice of displaying the room number on the telephone display for Guest to Guest calls. See Internal Number Block, page 172.

Hotel/Motel - Maid in Room Status Display - SUPERSET Display Telephones

This feature allows an authorized SUPERSET display telephone to determine which guest rooms have maids in them.

Hotel/Motel - Message Lamp Test

The Message Waiting Lamp on a guest room telephone is tested automatically whenever the room status changes from occupied to vacant and there is no message waiting. It runs whether the change was made from a Front Desk Terminal of from an Attendants Console. However there is no indication at the Front Desk Terminal that it has run. If there is a failure, notification is through the alarm icon at the Console. The test verifies lamp operation and confirms that the telephone is still connected in the room. The test does not verify bell operation.

Hotel/Motel - Message Register

The Message Register tracks the number of completed external calls or call units for each extension. There are two modes of operation. The first counts the number of external calls made by each room. The second keeps track of meter pulses being sent from the far end to the associated trunk circuit. These pulses can be used to determine the amount charged against the guestroom making the call.

The Attendant Console displays the current value of the message register for a room each time a room number is entered. The message register can be cleared by the Attendant from the Console or automatically upon requesting an audit. Clearing the message register can be recorded on a system printout. Meter pulses are recorded in SMDR. See Station Message Detail Recording (SMDR).

Hotel/Motel - Multi-user

Four front desk terminals can run the Hotel/Motel application at the same time. However, two terminals cannot edit information for the same room at the same time. The Front Desk Terminal also checks that the room is not being accessed by an Attendant Console. If it is, the message

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.

Mitel SX-2000, sx-200 manual Hotel/Motel Internal Number Block, Hotel/Motel Message Lamp Test

Models: sx-200 SX-2000