Glossary of Terms

ABH

See Average Busy Hour, page 231.

ABSBH

See Average Busy Season Busy Hour, page 231.

A/D

See Analog/Digital, page 229.

ADL

See Associated Data Line, page 230.

ASCII

American Standard Code for Information Interchange. It was developed by the American Standards Association for both synchronous and asynchronous data transmission between DTEs. Characters consist of an 8-bit binary code and incorporated parity bits.

Abbreviated Dialing

Abbreviated dial gives users the ability to dial abbreviated speed call codes, which substitute for a system wide list of frequently-called numbers. These numbers can be displayed or programmed at the attendant console or the maintenance terminal.

Absorbed Digits

In certain call processing functions performed by the SX-200 EL/ML system, it may be necessary to suppress the onward transmission of certain digits received in a dialed sequence of digits. This digit absorption is required for applications such as DID calls and ARS purposes. See also digit modification.

Alarms

There are three categories of urgency of fault condition on the SX-200 EL/ML system: minor, major, and critical.

Minor alarms indicate problems affecting a portion of the system, such as failure of a line or trunk circuit. Major alarms indicate problems causing a system-wide degradation of service. Critical alarms indicate serious problems that cause automatic activation of system fail transfer.

Analog/Digital (A/D)

Implies the transformation of analog signals (such as normal telephone speech signals) into their equivalent digital data signals. The device in general use that performs this transformation

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Mitel sx-200, SX-2000 manual Abbreviated Dialing, Absorbed Digits, Alarms, Analog/Digital A/D, Revision a 229

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.