SX-200 General Information Guide

Grade of Service

The SX-200 EL/ML Grade Of Service (GOS) in terms of blocking is outlined below.

SX-200 EL/ML Grade Of Service (GOS)

Link/Resource Blocking

Blocking Probability

 

 

Link Blocking

 

 

 

Peripheral to Network

< 0.1%

 

 

Network to Network

0.0%

 

 

Resource Blocking

 

 

 

Software

< 0.01%

 

 

DTMF Receivers, Trunks

provisioning-dependent

 

 

Traffic Limitations

Traffic capacities are specified on a per line basis in terms of calls per hour and Erlangs.

The tabulated voice traffic call rates defined in the tables below are based on actual laboratory traffic tests with SUPERSET 430 telephone sets originating and terminating calls. Set type, trunk/ARS programming, and maintenance reporting options all affect overall system performance. Therefore, system performance will vary depending on customer selected options.

Voice Reference Call Rates (per hour)

Configuration

 

 

 

Rated

 

Peak

 

 

 

 

 

 

 

Single cabinet with 96 ports and 19 E&M trunks

 

730

 

1222

 

 

 

 

 

 

 

Single cabinet with SPINE Peripheral Bay 132 ports and 23

 

852

 

1350

LS/CLASS trunks

 

 

 

 

 

 

 

 

 

 

 

 

 

Dual cabinet with 180 ports and 29 trunks

 

 

 

1422

 

2087

 

 

 

 

 

 

 

Five cabinets with 480 ports and 63 E&M trunks

 

3206

 

4177

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bothway Traffic Capacity

 

 

 

 

 

 

 

 

 

 

 

Configuration

Mean

 

 

Peak

 

Erlang

Calls/Hour

 

Calls/Hour

 

(mean)

 

 

 

 

 

 

 

 

Dual cabinet ACD with 50 lines and 48

1226

 

1848

63.17

trunks (24 per cabinet)

 

 

 

 

 

 

 

 

 

 

 

Dual cabinet ACD with 100 lines and 96

2790

 

3697

103.22

trunks (24 per cabinet)

 

 

 

 

 

 

 

 

 

 

 

 

 

220

Revision A

50003510

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Mitel SX-2000, sx-200 manual Grade of Service, Traffic Limitations

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.