SX-200 General Information Guide

Tenanting

Using the tenanting feature, up to 25 small businesses, or departments of a larger business, can share the services of an SX-200 EL/ML system. Each tenant can be provided with customized features and services.

Toll Control

The Toll Control feature forms part of the Automatic Route Selection (ARS) feature. It allows the system to restrict external calls placed by designated groups of extensions. This may mean denying all outside calls, denying calls to specific locations, denying calls over expensive routes, or any combination of these. See Automatic Route Selection (ARS) and Class Of Restriction (COR).

Tone Demonstration

The tone demonstration feature familiarizes users with the tones the system generates. This feature also allows SUPERSET telephone users to adjust ringer volume and pitch.

Tone Plans

Numerous tones can be generated when dialing telephone numbers. To accommodate these, the system loads the required country tone plan from the PCMCIA card. Separate software loads containing the required tone plans are available. Loading the appropriate software allows the system to operate in countries that do not use the North American tone plan. Available tone plans include: North America, Malaysia, Taiwan, Hong Kong, and Mexico.

Traffic Measurement

Traffic measurements can be made on SX-200 EL and SX-200 ML systems. The results are printed through a printer port (see Printer / Terminal Support). Traffic measurements include totals for

•Console activity

•System activity

•DTMF, pseudo DTMF, and CLASS Receiver activity

•DTRX Calls

•Feature activity

•Guest Room activity

•Hunt Group activity

•Line and Trunk activity

•PCM Channel activity

•Trunk activity

•Trunk group activity.

Information is accumulated during a user-programmed time period, and is then available for output. Programming is done from the Maintenance Terminal or from the Attendant Console.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.
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