SX-200 General Information Guide

DNIC Music-on-Hold/Paging Unit: The DNIC Music-on-Hold/Paging Unit (DMP) can be wall-mounted next to the PBX. It is powered by the system, and does not require a separate power source. A single 25 pair amphenol connects to the PBX via the main distribution frame. A single LED indicator provides basic status information. The DMP interfaces a standard DNIC port to the following external equipment:

External music source for Music-on-Hold

External paging amplifier (with or without answerback capability)

Up to two night bells

An external alarm.

Voice Mail Products: The NuPoint Messenger™ voice processor works in conjunction with your telephone to provide an effective and efficient communications tool. With it, you can use any multi-tone telephone to send and receive recorded messages at any time, anywhere in the world. In the office, NuPoint Messenger makes sure you don’t miss calls. Your telephone is always answered with your personal message, even if you aren’t available. You have the option of asking callers to leave a message, or giving them the name of someone else to contact.

The Mitel Networks 6500 Speech Enabled Applications is a PC based, speech recognition application that allows SUPERSET 420, SUPERSET 430, SUPERSET 4025, SUPERSET 4125, and SUPERSET 4150 telephone users to place a call to a specific person or department based on spoken commands or use speech to listen to and manage their messages, appointments, meetings, and tasks within Microsoft Outlook.

The Mitel Express Messenger™ voice mail card allows an SX-200 EL or the SX-200 ML system to have a single card voice mail facility. This card allows a single voice mail card to provide either two, four, six, or eight voice mail ports to an SX-200 EL or an SX-200 ML system that has LIGHTWARE 16 Release 1.1 software or later. Softkey and Hospitality support is offered with LIGHTWARE 17 Release 3.1 and greater and Mitel Express Messenger Version 2.1 and greater.

Release 4.11 of Mitel Express Messenger supports up to 300 mailboxes and provides 33 hours of message file storage. After a call is forwarded to voice mail from an extension, the caller’s calling line identification (CLID) and the forwarding extension number are passed to the Express Messenger system. The Express Messenger offers

Auto attendant

Paging

Record a Call

Multiple Languages

Secure personal mailboxes

Broadcast message distribution

Temporary greetings

Unlimited message length

Directory/name dialing

Operating revert.

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Mitel SX-2000, sx-200 manual SX-200 General Information Guide

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.