Feature Description

Handsfree Operation

This feature enables users of SUPERSET 4025, SUPERSET 4125, SUPERSET 4150, SUPERSET 410, SUPERSET 420, SUPERSET 430, SUPERSET 3DN, and SUPERSET 4DN telephones to have a telephone conversation without lifting the handset.

Headset Mode Feature Key

You can equip SUPERSET telephones with headsets. This feature allows you to turn headset operation on and off with a feature key. SUPERSET 401+ and SUPERSET 4001 telephones do not support this feature

Headset Operation

SUPERSET telephones can be equipped with headsets. The headset user answers incoming calls by pressing the line select key or the SPEAKER ON/OFF key and hangs up by pressing the cancel key or hangup softkey.

Customers using the dedicated headset jack on SUPERSET 4015, SUPERSET 4025, SUPERSET 4125, or SUPERSET 4150 telephones will automatically go to headset mode when a non-amplified headset connects to the dedicated headset jack of that telephone.

Users of SUPERSET 4025 (Rev level G.1 or greater), SUPERSET 4125 (Rev level C.1 or greater) and SUPERSET 4150 (Rev level G.1 or greater) telephones can answer a call with the handset while the telephone is in headset mode. This allows a person to answer a call quickly, when limited time does not allow the user to put a headset on. These telephones also support a single key toggle (the Handset Mute key) between the handset and the headset receivers while the set is in the talk state.

The user can combine headset operation with the Auto-Answer feature for complete handsfree operation. Auto-Answer is available to all SUPERSET telephones (excluding SUPERSET 4090, SUPERSET 401, and SUPERSET 4001 telephones) when the telephone is in headset mode. Headsets used with SUPERSET 400 series telephones must be externally powered (amplified). Headset operation is not supported on the SUPERSET 4001 telephone.

Headset Operation (Amplified Headset)

You can equip SUPERSET telephones (excluding the SUPERSET 4001 telephone) with amplified (externally powered) headsets instead of handsets. You answer incoming calls by pressing the line select key or the SPEAKER ON/OFF key and hang up by pressing the CANCEL key or HANGUP softkey. You can combine headset operation with the auto-answer feature for complete handsfree operation.

Headset User Control

The SUPERSET 4000 series sets have a separate headset jack, so the handset and headset can both be plugged in. When a headset is plugged in, the set directs the speech path to the headset and disables the handset microphone. This feature is controlled through either a feature access code or feature key. To restore to handset operation, you separate the quick-disconnect connector or unplug the headset from the dedicated headset jack.

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Mitel sx-200 Feature Description Handsfree Operation, Headset Mode Feature Key, Headset Operation, Headset User Control

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.