SX-200 General Information Guide

Receive Only Extensions

An industry-standard telephone with this class of service (COS) option, can receive calls but cannot originate calls. The industry-standard telephone may, however, originate calls and select features specified in its COS after having received a call, and placed the call on hold by flashing.

Record a Call

Record a Call allows you to record both ends of a two-party conversation (internal or external call) in progress at your set. The recorded conversation is stored in your voice mail mailbox. This feature is a purchasable option.

Remote LAN Access

Remote LAN Access provides LAN access to the wide area network (WAN) for both incoming and outgoing calls through LAN servers (for example, routers, bridges) using Mitel’s PRI Gateway interface.

Reminder

This feature allows an extension user to program the telephone to ring at a particular time. This can be used, for example, as an appointment reminder. You may program up to three timers (in a 24-hour period) to occur once or to repeat daily. See Wakeups, page 189.

Resale Package

The resale package is a method of offering the system’s Automatic Route Selection (ARS) “Least Cost Routing” facilities to external users requiring low cost Long Distance calling, much like the offerings of other Common Carriers. DISA trunks are installed for external access to the system. The external user dials one of the DISA trunks, enters a verified account code, and dials the desired external number. The Direct to ARS feature can be used to route the caller directly to ARS. This feature is a specialized application of the SX-200 EL/ML Automatic Route Selection, Toll Control, and Verified Account Code features.

Ringer Control

Users of a SUPERSET telephone or an attendant console can adjust the volume of the ringing telephone or console.

Ringing - Discriminating

This feature provides two different ringing cadences to allow a user to distinguish between internal incoming calls (standard ringing) and external incoming or Attendant calls (discriminating ringing). The system can also be programmed to provide discriminating ringing for all calls.

Standard Ring

1 second on, 3 seconds off.

 

 

Discriminating Ring

0.4 seconds on, 0.2 seconds off,

 

0.4 seconds on, 3 seconds off.

 

 

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Mitel SX-2000, sx-200 SX-200 General Information Guide Receive Only Extensions, Record a Call, Remote LAN Access, Reminder

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.