SX-200 General Information Guide

Automatic Wakeup: This feature allows the Attendant to enable or disable an automatic wakeup on a room phone from a PMS terminal.

Check in/out: When a guest checks in (PMS Check In), the room telephone is enabled to allow outgoing trunk calls. The attendant may restrict the room phone to internal calls, local calls, or long distance calls using the Outgoing Call Restriction feature described in the Attendant Console Guide. Upon check out (PMS Check Out), the phone is disabled from making calls and the PMS clears Message Register, Message Waiting, Do Not Disturb, and Wakeups from the guest room database.

Guest name: This feature allows the name of a guest to be associated with a room in the PMS. It is sent to the system, when a guest checks in, and is stored against the room extension.

Maid in room status: This feature allows the maid to change the room status (clean/dirty) from the room telephone. The Maid in room status is also indicated on the PMS terminal. This feature is functionally identical to that of the attendant room status, however the displaying and monitoring of room status is completely controlled from the PMS terminal.

Message registration of outgoing trunk calls: This feature provides the PMS with the number of trunk calls made from a room (local and long distance). A call-accounting device connected to the system monitors SMDR reports for long distance calls. The charge for these calls is automatically added to the guest’s bill at check out time. Call-costing equipment may be attached to the PMS to allow the PMS to handle call costing.

Message waiting: This feature allows the Attendant to enable or disable the Message Waiting Lamp on a room phone from a PMS terminal.

Confirm Wakeup by Offhook: This feature allows users of SUPERSET display telephones to acknowledge a wakeup by going offhook, instead of having to read the message and press a softkey.

Hotel/Motel - Room Condition

This feature indicates the current housekeeping condition of a guest room: Clean, Dirty, Out of service, or To be inspected. It can be set from the Attendant Console or the Front Desk Terminal. Some conditions can be set from the guest room telephone. For more information see Room Status Display and Maid in Room Status Display on. Room Condition can be displayed as part of the Room Status display on the SUPERSET display telephone.

Hotel/Motel - Room Occupancy

This feature indicates the current occupancy of a guest room. It can be set from the Attendant Console or the Front Desk Terminal. The four types of Room Occupancy are: Vacant, Occupied, Reserved, or Guaranteed. See Room Status Display.

Hotel/Motel - Room Search Screen

The Room Search Screen is accessed through the Room Search softkey. Room searches are based on Room Type, Room Number, and Room Status. Any search other than Room Type

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Mitel SX-2000 Hotel/Motel Room Condition, Hotel/Motel Room Occupancy, Hotel/Motel Room Search Screen, Revision a 50003510

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.