Specifications

Feature Capacities

The SX-200 EL and SX-200 ML systems offer a wide range of features through software packages. These are outlined in the Features Description section of this guide. A full description appears in the E-docs under Program Features. Maximum capacities that apply to system features are listed in the following table.

Feature Capacities

 

SX-200 EL/ML

Feature

Limitations

 

 

Maximum number of simultaneous calls - 2 cabinet configuration

90

- 7 cabinet configuration

248

 

 

Maximum number of speech paths or channels used by any call

2

any call with DTMF

3

 

 

Maximum number of simultaneous consultations

5

 

 

Maximum number of simultaneous add-on (3-way) calls

5

 

 

Maximum number of simultaneous station-controlled conference calls

5

 

 

Maximum number of parties in conference at one time

5

 

 

Maximum number of calls that can simultaneously be camped on to a station,

247

trunk group, or hunt group

 

 

 

Maximum number of simultaneous callbacks that can be enabled

100

 

 

Maximum number of simultaneous call forwards that can be enabled

650

 

 

Maximum number of simultaneous “Dial 0” calls

48

 

 

Maximum number of ONS telephones ringing simultaneously per bay

32

 

 

Maximum number of messages queued in the system

750

 

 

Maximum number of hunt groups

99

 

 

Maximum number of hunt groups in ACD

99

 

 

Maximum number of ACD agents that may be defined

999

 

 

Maximum number of active agents in ACD per bay

25

 

 

Maximum number of calls that can be simultaneously connected to

unlimited

Music-on-Hold

 

 

 

Maximum number of stations in a station hunt group

50

 

 

Maximum number of stations in a call pickup group

50

 

 

Maximum number of dial call pickup groups

50

 

 

Maximum number of trunks assignable to night stations

200

 

 

Maximum number of trunks in a trunk group

50

 

 

Maximum number of trunk groups

50

 

 

Maximum number of calls that can override a given extension

1

 

 

Maximum number of attendant consoles

11

 

 

Maximum number of attendant consoles on a Digital Line Card

4

 

 

Maximum number of calls that can be simultaneously held by one attendant

8

 

 

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Mitel sx-200, SX-2000 manual Specifications, Feature Capacities SX-200 EL/ML Limitations, Revision a 215

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.