SX-200 General Information Guide

the access code dialed. If an extension tries to access busy paging equipment, Busy Tone is returned. See Attendant Paging Access. Also see Paging - PA and Telephones.

Paging -Telephones

There are three different types of paging that page telephones (see Paging - PA for PA Paging

-based on a Pager and paging zones, and see Paging - PA and Telephones for the combination of overhead paging and telephone paging)

•Directed Page - pages one user via his/her telephone speaker

•Group Page (and Meet Me Answer) - pages members of a defined group via their telephone speakers

•All Set Page - pages all members via their telephone speakers.

Both the paging party and the paged party receive a single burst of tone to indicate that a page is about to occur. As well, only idle telephones may be paged via Directed Page or Group Page.

Directed Page: Allows a party to page a specific telephone set via its telephone speaker. The connection is one-way audio, and is terminated when the paging party hangs up. Another party attempting to call a set that is being paged in this manner will receive busy tone. The paged party can answer the page as if it were a normal incoming call to the Prime key.

Group Page: Allows a party to page all telephones in a paging group simultaneously via their telephone speakers. The connection(s) are one-way audio to each telephone in the page group, and are terminated when the paging party hangs up. A telephone being paged in this manner may originate and receive calls. When this occurs, the paging on that telephone is terminated.

Meet Me Answer: Allows a party to respond to a group page. It does not apply to Directed Page. A paged party may respond in this manner if the paging party and the paged party are in the same page group. If a party is involved in a call, but hears the page from another telephone, they may put the current call on hold, and respond to the page. The paged party must respond to the group page within 15 minutes - after this, the system cancels the page.

A paged party should not try to respond after another group page has been made to another party. If the paging party has not hung up, a Meet Me Answer response will be connected immediately as a normal 2-way conversation. If the paging party has hung up, the response will be treated like a normal telephone to telephone call. Once connected, the call is treated like a normal call, with all other existing features accessible.

All Set Page: Allows a party to page all telephones simultaneously via their telephone speakers. The connection(s) are one-way audio to each telephone, and are terminated when the paging party hangs up. A telephone being paged in this manner may originate and receive calls. When this occurs, the paging on that telephone is terminated.

Paging - PA and Telephones

This feature enables overhead paging with telephone set paging. The attendant console user or the telephone set user can initiate a page that includes the PA with Group Pages or All Set Pages.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.
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