Store and Forward Dialing, Synchronous Mode, Telco

Glossary of Terms

Station Message Detail Recording (SMDR)

Station message detail recording (SMDR) records and prints out the details of incoming and outgoing trunk calls in the SX-200 EL/ML system. Such details include the numbers of all parties involved in the call, the time and duration of each call, account codes and other pertinent details.

Store and Forward Dialing

See Overlap Outpulsing, page 239.

SX-200 EL/ML System

The SX-200 EL or SX-200 ML system is a microprocessor-controlled telephone system that handles both voice and data switching. The system hardware is electrically compatible with most single line telephones, MITEL® proprietary sets, key telephone systems, telephone systems, and central office exchanges.

Synchronous Mode

This term is associated with data which is transmitted in a continuous stream at a fixed rate, with the receiving terminal synchronized to the transmitting terminal by means of elements transmitted on a regular basis. See also Asynchronous Mode, page 230.

System Configuration

The particular hardware and software initially installed for the system. Any subsequent additions, deletions and any other changes which occur result in a new system configuration being created. The listing of hardware and software items which comprise the current system configuration can be obtained on command from the maintenance terminal.

System Fail Transfer (SFT)

The system fail transfer feature allows selected stations of the system (or portions of the system, according to the type of outage), to be transferred to certain trunks. Such transfer action is automatic in the event of a failure of the main power supply.

Tandem Trunking

Tandem trunking describes the facility of transparently switching co-located trunks together at the SX-200 EL/ML system. This type of switching is subject to digit modification, and the parameters programmed during CDE for the interconnection restrictions table.

Telco

An abbreviation of tel(ephone) co(mpany).

Terminal Hunting

Terminal hunting starts at the first extension in the hunt group and terminates at the first idle extension found. Hunting takes place in the order in which the extensions were programmed into the hunt group.

50003510

Revision A

241 sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.

Mitel sx-200 Glossary of Terms Station Message Detail Recording Smdr, Store and Forward Dialing

Models: sx-200 SX-2000