Supporting Applications

The BRI card supports the following ISDN Services:

•Calling Party Number (CPN) - This number substitutes the calling station number on outgoing calls for purposes of network identification and call back.

•Calling Name ID (CNID) - This ID is the incoming call name delivery per NA DMS100 custom specification.This Calling Name feature is an option that must be enabled at the Central Office. The SX-200 only supports the inbound calling name.

•Calling Line Identification Presentation (CLIP) - The Calling Party Number can be provided to the ISDN Network for outgoing calls or provided to the BRI card from the ISDN Network for incoming calls. This information is passed onto the system and can be used for database applications such as screen pops and for inclusion in SMDR records.

•Calling Line Identification Restriction (CLIR) - This feature allows users to prevent their telephone number from being presented to the called party.

ISDN Primary Rate Interface Card

ISDN Primary Rate Interface (PRI) is becoming the most cost-effective solution for accessing enhanced voice capabilities. All inbound and outbound services that are usually obtained by using different trunk types (such as INWATS, OUTWATS, FX, Tie, and DID) can be accessed with a single ISDN trunk; as a result, the number of system trunks can be reduced by 10 to 15 percent. On outbound calls, the system requests the required service from the Network. The trunk takes on the requested characteristics for the duration of the call.

The PRI card provides two ISDN links and provides the same functionality as the two link ISDN Network Gateway. The PRI card has the Bearer Capabilities (BC) of Speech (voice) and 3.1 kHz audio. The card also transports the BCs of rate-adapted 56 kbs data and unrestricted 64 kbs data transparently through the system.

The PRI card supports the following ISDN network services:

•Calling Party Number (CPN) - This number substitutes the calling station number on outgoing calls for purposes of network identification and call back.

•Calling Name ID (CNID) - This ID is the incoming calling name delivery per NA DMS100 custom specification or National ISDN-3 (NI3).

•Calling Line Identification Presentation (CLIP) - The Calling Party Number can be provided to the ISDN Network for outgoing calls or provided to the PRI card from the ISDN Network for incoming calls. This information is passed onto the system and can be used for database applications such as screen pops and for inclusion in SMDR records.

•Calling Line Identification Restriction (CLIR) - This feature allows users to prevent their telephone number from being presented to the called party.

•Partial PRI Links - The SX-200 PRI card will support COs that provide this feature.

•Direct Dial-In (DDI) - DDI is an ISDN option that allows direct access to a line behind a system through a unique directory number. This allows the dialed digits of an incoming ISDN call to be presented to the system. All ISDN trunks are treated as Dial-In trunks; the CO always sends digits to the system.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.
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