Supporting Applications

messages are sent and received from your personal “mailbox”. This give you access to information remotely, and assures you of secure access to your documents. You determine when and where you want your fax messages delivered.

The caller is given the choice of recording a message, speaking to someone else, or requesting personal assistance. When someone has left a message for you, NuPoint Messenger can notify you in a variety of ways:

Message Delivery allows you to define a schedule so that if a message arrives in your mailbox, NuPoint Messenger will call you at a specific telephone number at a specific time so that you can retrieve the message

Paging allows you to define a schedule so that when a message arrives in your mailbox, NuPoint Messenger notifies your pager.

MiteI Express Messenger

Mitel Express Messenger is an automated voice mail system for handling telephone calls and taking messages; it is designed specifically for operation with your telephone. Express messenger provides you with a mailbox for sending and receiving messages, which you can personalize with your name, a greeting, and a private passcode.

Mitel Express Messenger provides notification of messages to pagers or other telephones and includes an Automated Attendant which is able to detect and forward incoming FAX calls.

Mitel Express Messenger provides up to eight voice mail ports to a SX-200 ML or SX-200 EL system that has LIGHTWARE 16 Release 1.1 or later software. More than one Express Messenger may be installed in a system; however, each Express Messenger will operate independently. For example, multiple Express Messenger systems could be installed to provide voice mail support to several tenants. Express Messenger typically supports 10 to 25 users per port, depending on the usage of Express Messenger.

MITEL TAPI Desktop Software

The MITEL TAPI (Telephony Application Programming Interface) Desktop software provides communication between the PC and the telephone. The users can activate management functions on first-party calls (e.g. dial, answer, hold, forward) from their PC.

The MITEL TAPI Desktop software enables the communication between the SX-200 system and the PC via an RS-232 cable on a SUPERSET 4150 or SUPERSET 4125 telephone. The SUPERSET 4150 and the SUPERSET 4125 telephone are sold packaged with the MITEL TAPI Desktop software on a CD, an AC power adapter, and an RS-232 cable.

A MOSS password enables the feature,TAPI Support Over DNIC. This purchasable system option enables a maximum number of TAPI desktops. The option is sold in increments of 5 TAPI desktops and the maximum number available is 50 per system. Recommended configurations suggest a maximum of 24 sets per bay and a maximum of 3 sets per DNIC card.

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Mitel sx-200, SX-2000 manual MiteI Express Messenger, Mitel Tapi Desktop Software

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.