Product Overview

The SX-200®EL and SX-200 ML systems are a microprocessor-controlled telephone system that handles both voice and data switching. The system hardware is electrically compatible with most

•Single line telephones

•Mitel Networks™ digital sets

•Key telephone systems

•System telephone systems

•Central office exchanges

•ISDN Networks.

History

The SX-200 system was first developed in 1977 using leading-edge technology from Mitel Semiconductor Division. MITEL customers worldwide participated in its definition.

The SX-200 system was introduced with a feature-rich package - Generic 202. Building on the phenomenal success of the SX-200 PBX, MITEL introduced software and hardware enhancements at the rate of one a year.

Responding to demands for digital technology, in 1985 MITEL introduced the SX-200 DIGITAL PBX as both a migration path for existing SX-200 users and a communications solution for new customers. Most features are fully compatible with the first SX-200 system shipped in 1978. No wonder almost every major telephone company in the world has standardized on the SX-200 family of products!

As an extension of the powerful SX-200, the SX-200 DIGITAL PBX provided a migration path unmatched by any other manufacturer. This, combined with the fact that it could be competitively installed for customers requiring between 40 and 400 lines made the system a logical choice for any small-to-medium-size business.

In 1986, MITEL continued its commitment to meeting customer needs by launching the first fully digital version of the SX-200 DIGITAL system. This system opened the door to a range of applications available with digital technology for new users under 250 lines. The system incorporated custom silicon developed by MITEL, including the DX Chip, (used in the digital switching matrix), and filter codecs (used to convert analog signals to digital PCM format and vice versa).

In 1988, the 672-port system was introduced as an expansion for existing 250-line systems, and for new customers needing up to 500 lines.

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Mitel sx-200, SX-2000 manual Product Overview, History
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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.
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