Feature Description

 

 

 

 

 

 

 

 

 

 

 

 

Feature Categories (continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Initial

 

 

Attendant

Hotel

 

ACD

 

Automated

Feature

LIGHTWARE

System

Telephone

and Sub-

Data

TELEMAR-

 

Motel

 

Attendant

 

Release

 

 

Attendant

 

KETER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Forwarding - I’m

Pre LW 15

 

 

 

 

 

 

 

Here

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Forwarding - Internal

Pre LW 15

 

 

 

 

 

 

 

/ External Split

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Forwarding - Toggle

LW 18 Rel 1.0

 

 

 

 

 

 

 

Keys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Logging

LW 18 Rel 1.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Park from Single-line

Pre LW 15

 

 

 

 

 

 

 

Sets

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Park from Multi-line

LW 17 Rel 3.1

 

 

 

 

 

 

 

Sets

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Park System Orbit

LW 17 Rel 4.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Rerouting

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Callback

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Callback - Busy

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Callback - No Answer

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Campon

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Campon Priority Over

LW 17 Rel. 1.0

 

 

 

 

 

 

 

Call Forward Busy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Campon Warning Tone

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Centralized Attendant

LW 17 Rel 2.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Centralized Voicemail

LW 17 Rel 2.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CENTREX™

Pre LW 15

 

 

 

 

 

 

 

Compatibility (Double

 

 

 

 

 

 

 

 

 

Flash Over Trunk)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CENTREX Compatibility

Pre LW 15

 

 

 

 

 

 

 

(Single Flash Over Trunk)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLASS (station side) for

LW 18 Rel 2.0

 

 

 

 

 

 

Analog Telephones

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLASS for Digital Sets

LW 16 Rel 1.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Class of Restriction

Pre LW 15

 

 

 

 

 

 

 

(COR)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Class of Service (COS)

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clear All Features

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CO Line Group Key

Pre LW 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 6 of 17

 

 

 

 

 

 

 

 

 

 

50003510

Revision A

107

Page 121
Image 121
Mitel sx-200, SX-2000 manual Revision a 107, Centrex

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.