SX-200 General Information Guide

Background

Directed.

Power-up diagnostic routines consist of the complete set of diagnostics for the system. When enabled, they are executed upon system power-up and may last several minutes. These diagnostics will perform a rigorous check on the response and performance of the hardware and firmware. Any failures will be displayed on the LED display and the RS-232 terminal (when requested), and logged in a file on the NVRAM.

The background diagnostic routines consist of the complete routines which are run during system operation. When enabled they are executed as low priority background routines during system operation.

Directed diagnostics are diagnostic routines that are selected by the maintenance person and then run on specified circuits or devices.

Upon power-up or reset conditions, the diagnostics software (if enabled) has temporary control of the entire system. Once the system has been verified and is operational, the diagnostics run as low priority background tasks.

Modular design and functional packaging of the equipment permits rapid location and replacement of defective components. Circuit malfunctions are detected by diagnostic routines automatically initiated by the Main Control Card. Diagnostic routines direct service personnel to the defective circuit card or assembly, and identify the required field-replaceable unit. Diagnostic routines and maintenance procedures do not interfere with users unaffected by the malfunction.

Remote Maintenance Administration and Test (RMATS) Access

RMATS allows personnel at a central maintenance center to access the SX-200 EL or SX-200 ML system and retrieve maintenance data or make programming changes.

Remote Printing of CDE Reports

CDE reports are generated and captured on the remote terminal so the user can obtain a softcopy of the reports and print them. CDE Form 32, CDE Data Print, has two new softkeys: DISPLAY and DISPLAY ALL. These softkeys are equivalent to the PRINT and PRINT ALL softkeys; causing the selected print option to be executed but with the data reflected back to the terminal. The softkeys are dependant on System Option 102, Feature Level 2 or greater.

Remote Software Download

Remote software download allows a system software upgrade to be performed from a PC connected to a system. System software to be loaded onto the maintenance PC can be obtained by subscribing to the Mitel Networks subscription service. At the system, System Option 109 - Remote Software Download must have been purchased and enabled. The PCMCIA Memory Card on the Main Control Card must be the four megabyte variant for this option.

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Mitel SX-2000 Remote Maintenance Administration and Test Rmats Access, Remote Printing of CDE Reports, Revision a 50003510

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.