Specifications

To aid in configuring your system, the following chart can help you in determining the number of trunks required. For this chart to be effective certain assumptions have been made. If your system does not fit with these assumptions, then consult your dealer or sales representative.

Assumptions:

(a)Traffic patterns are approximately

33% internal

33% outgoing

33% incoming.

(b)Trunks are both-way, as these are most efficient for carrying traffic.

(c)An adequate number of receivers are present. Rule of thumb is 4 receivers per 60 telephones.

(d)Target grade of service is P.01 or the same as the level which most telephone companies provide.

To use the chart you must determine your average traffic levels for the busiest hour of the day. Divide the number of calls for this hour by the number of telephones on your system.

1 call per hour = light traffic

2 calls per hour = medium traffic

3 or more calls = heavy traffic

On the bottom axis of the chart select the number of telephones in your installation. Choose the line on the graph that represents your traffic level. The left axis indicates the recommended number of trunks.

Special applications (such as ACD) should be highlighted to your dealer or sales representative.

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sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.