Feature Description

“Room being accessed by another user. Try again later.” appears on the screen. Guest names can be entered, changed or deleted from the Front Desk Terminal or a SUPERSET display telephone. The entry that is done last is the one stored.

Up to11 consoles can be configured on one system. Two (or more) consoles can access a guest room at the same time. The user that leaves the guest room update last updates the database last, and that information is the valid data for the room. If two users are changing different fields at the same time, all the information should be captured, since only fields that have been modified will be updated when the Exit softkey is pressed.

Hotel/Motel - Passwords

Entering or changing guest room information from the Front Desk can be controlled by passwords. The user of an attendant password can read information about rooms, request audits, and conduct searches. The user of a supervisor password can, in addition, enter and change information about a guest room, since this password presents the Guest Room softkey.

Hotel/Motel - Property Management System (PMS)

The SX-200 EL and SX-200 ML systems can interface to a Property Management System (PMS) to provide integration of system and PMS functions. A PMS provides a computerized method of controlling and monitoring hotel/motel functions. The system interfaces to personal computers with the Lodgistix PMS software package (or a package that follows the same protocol). Hotel/Motel information is stored in the system and in the PMS. The information is split between the PMS and the system as follows:

SYSTEM DATABASE

PMS DATABASE

 

 

Message Register

Message Register

 

 

Message Waiting

Message Waiting

 

 

Do Not Disturb

Room Status

 

 

Automatic Wakeup

Automatic Wakeup

 

 

Guest Name

Guest Name

 

 

The PMS Room Status feature and the Console or Front Desk Terminal Room status are mutually exclusive. See Room Status Display.The PMS interface maintains the following information between the system and the PMS:

Automatic Wakeup

Check in/out

Guest name

Maid in room status

Message registration of outgoing trunk calls

Message waiting

Confirm wakeup by offhook.

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sx-200, SX-2000 specifications

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