Feature Description

with the Account Code. The account code’s COS and COR replace the COS and COR associated with the trunk being used at the destination node. The destination node processes the call using the COS and COR associated with the Caller’s Verified Account Code that was passed on the trunk.

PBX Node ID

This information element is associated only with the originating node and must be imbedded with another information element because it has no access code of its own (usually it is the first digit of the extension number).

Attendant Abbreviated Dial Number Entry

This feature allows the Attendant to program System Abbreviated Dial numbers from the Attendant Console. Selected attendants have the option of making Abbreviated Dial numbers confidential. This restricts the viewing and changing of the number to only those attendants permitted to do so. See Abbreviated Dial.

Attendant Access (Dial 0)

A feature access code (usually 0) is provided for reaching the attendant. The destination can change based on night/day service. The destination can be a device type other than a console or LDN. There is also a second class of dial 0, which is described in Priority Dial 0.

The Attendant can be reached by dialing

Attendant Access Code (usually 0)

Console directory number

Attendant Access code which is routed to an LDN key.

Attendant Advisory Message Setup

There are eight default messages and seven programmable messages for use on SUPERSET display telephone LCD displays. The Attendant can read a set’s currently displayed message, or read through the available messages and choose one for display on the set.

Attendant Alarm Readout

The Attendant Console can display the alarm logs active in the system. Using the softkeys, the Attendant can read the alarm messages one by one. The message indicates the fault and its location.

Attendant Automatic Overflow

Attendant Automatic Overflow provides a recorded announcement to incoming calls that are not answered by the attendant within a predefined time. This feature operates primarily during peak periods of incoming traffic.

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Mitel sx-200, SX-2000 Attendant Abbreviated Dial Number Entry, Attendant Access Dial, Attendant Advisory Message Setup

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.