Feature Description

Parallel Connection of Industry-Standard Telephones

A maximum of three industry-standard telephones equipped with bells can be connected (hard-wired) together on one ONS line.

Personal Speed Call

The Personal Speed Call feature allows the user to program and access up to five personal speed call numbers. The telephone user enters the numbers at the telephone. They may then be accessed via an access code, followed by an index number. These personal speed call numbers may only be accessed from the telephone on which they were entered. Note that in addition to this feature, users also have access to the Abbreviated Dial feature - see Abbreviated Dial.

Pickup Groups

Extensions may be programmed as Pickup Groups, permitting users to answer calls to any other extension within their particular group. See Pickup - Local and Directed.

Pickup - Local and Directed

A telephone can be assigned to a pickup group, and can answer any ringing telephone within that group. This is Local Pickup.

Directed Call Pickup allows an extension user to answer any ringing telephone within the system.

PRI Card Support

This feature allows a PRI card to be installed in the system. With the T1/E1 module, the PRI card provides one or two links (24-48 channels ) of T1 ISDN connectivity. The PRI card provides the same connectivity as provided on the ISDN Network Gateway.

Printer/Terminal Support

This feature allows the routing of printouts to the system printer port, to any data port, or to the printer port on the SUPERCONSOLE 1000 Attendant Console. If no new port is specified through CDE, printouts default to the system printer port. All printer ports are RS-232C interface. Printout types include

Traffic measurement

SMDR (Trunk, Data, ACD)

CDE

Hotel/Motel system printouts

PMS interface port (must be dedicated)

ACD reports

Maintenance logs.

50003510

Revision A

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Mitel sx-200 Personal Speed Call, Pickup Groups, Pickup Local and Directed, PRI Card Support, Printer/Terminal Support

sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.