Glossary of Terms Hunt Group, Least Cost Routing

Glossary of Terms

Hunt Group

A hunt group is a group of stations to which incoming calls are directed by dialing a master number. Two types of hunting are provided by the system, circular and terminal:

•Circular hunting starts at the extension after the last extension in the hunt group to which a call was completed (the extension rung), and hunts overall extensions in the hunt group in the sequence programmed. Hunting stops at the first idle extension found.

•Terminal hunting starts at the first extension in the hunt group and terminates at the first idle extension found. Hunting takes place in the order in which the extensions were pro- grammed into the hunt group.

Interconnection Restrictions

Certain interconnections between stations and trunks, and between trunk and trunk circuits, are not allowed for various reasons. These interconnections are prevented by setting appropriate parameters in the device interconnection table which is programmed as part of the SX-200 EL/ML CDE procedures. Calls made with trunk circuits are subject to the parameters in the table.

ISDN

The Integrated Services Digital Network (ISDN) accurately transmits voice, data, and video at high speeds without a modem. The SX-200 system with LIGHTWARE 17 Release 4.0 or greater software supports voice with 3.1 kHz audio.

Least Cost Routing

One of the functions of automatic route selection and refers to the economical aspects of the ARS facility. In least cost routing, the trunk circuits are programmed with regard to the effects of the costs of the possible alternative trunk routings. In practice the customer may require the economical aspects to be subordinate to the overall traffic efficiency requirements of the System. For example, less costly trunk routes may be available, but offer too low a traffic grade of service for the customer’s needs. Actual requirements may be subject to traffic analysis of the customer’s needs.

Link

A link is the system connection that contains 32 channels. Each channel is a digital "speech path". In the SX-200 EL/ML system, there are three links per fibre connection or Bay (Node). Therefore each peripheral node has the equvalent of 3 x 32 or 96 "speech paths" available.

Loop Start

A form of signaling used by a certain type of CO trunk which designates that type of trunk. It denotes an outgoing trunk circuit which is seized by the system placing a loop condition on the trunk.

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237 sx-200, SX-2000 specifications

Mitel SX-2000 is a versatile telecommunications system designed to cater to the communication needs of both large enterprises and smaller organizations. Known for its scalability and robust features, the SX-2000 offers a comprehensive solution for voice communications, making it a preferred choice in various sectors including healthcare, education, and corporate environments.

One of the distinguishing characteristics of the Mitel SX-2000 is its modular architecture. This design allows organizations to expand their system as needed, adding components such as additional trunk lines, user extensions, and various telephony features without a complete overhaul of their existing infrastructure. This adaptability is a significant advantage for businesses anticipating future growth or evolving needs.

The SX-2000 supports a diverse range of telephony protocols and technologies, including traditional analog and digital interfaces, as well as Voice over IP (VoIP). This flexibility enables seamless integration with existing equipment and the incorporation of modern communication technologies. It supports both TDM and IP technology, allowing organizations to bridge their legacy systems with new VoIP solutions, providing a cost-effective avenue for upgrades.

Key features of the Mitel SX-2000 include advanced call handling capabilities, such as call routing, queuing, and conferencing. The system can manage both inbound and outbound calls efficiently, ensuring that communication flows smoothly within the organization. Furthermore, the SX-2000 allows for advanced voicemail systems, automated attendants, and integration with CRM applications, enhancing productivity and customer service.

In terms of user experience, the system offers a variety of end-user devices, including digital and IP phones, which come equipped with intuitive interfaces. These devices offer features like programmable keys, speakerphone capabilities, and support for unified communications, allowing users to manage their calls effectively.

Security is a significant aspect of any telecommunications system, and Mitel has incorporated layers of security protocols in the SX-2000. This includes encryption for VoIP calls and secure access controls to safeguard sensitive communications.

In summary, the Mitel SX-2000 is a robust telecommunications solution that provides extensive flexibility, scalability, and advanced features. Its ability to integrate with various technologies and support a wide range of user needs makes it an ideal choice for organizations looking to enhance their communication infrastructure. With ongoing advancements in telecommunications technology, the SX-2000 remains a relevant and powerful tool for effective communication.

Mitel sx-200 Glossary of Terms Hunt Group, Interconnection Restrictions, Least Cost Routing, Link

Models: sx-200 SX-2000