Print quality troubleshooting
6Print the Service Image Diagnostics Print, and clean any printheads that need cleaning. Reprint the job in case the problem has been solved.
Color accuracy using EPS or PDF images in page layout applications
Page layout applications such as Adobe InDesign and QuarkXPress do not support color management of EPS, PDF, or grayscale files.
If these types of files have to be used, try to ensure that the EPS, PDF, or grayscale images are already in the same color space that is intended to be used later on in Adobe InDesign or QuarkXPress. For instance, if the final objective is to print the job in a press that follows the SWOP standard, at the time of creating the EPS, PDF or grayscale the image should be converted into SWOP.
Output Only Contains a Partial Print
If the output that was expected only contains a partial image, then try the following to resolve the problem:
1Was the Cancel key pressed before all the data was received by the Printer? If so, send the file again and make sure that the Cancel key is not pressed.
2The I/O Timeout setting may be too short. Increase the I/O timeout setting (Setup Menu/I/O Setup/IO Timeout) and then send the file again.
3There might be a communications problem between the Printer and Computer. Check the USB or network cable between the computer and the Printer to make sure it is not damaged and is connected correctly.
4Make sure that the software settings are correct for the current page size (e.g.
5If network software is being used, make sure it has not timed out.
Problems with Image Clipping
This normally indicates a discrepancy between the actual printable area on the loaded paper and the printable area as understood by the software. This kind of problem can often be identified before printing by previewing the print.
Check the actual printable area for the paper size that is loaded. printable area = paper size – margins
Check what the software understands to be the printable area (which it may call “printing area” or “imageable area”). For example, some software applications assume standard printable areas that are larger than those used in this Printer.
If a custom page size with very narrow margins has been defined, the printer may impose its own minimal margins, clipping the image slightly. Consider using a larger paper size, or border less printing.
If the image contains its own margins, it may be possible to print it successfully by using the Clip Contents by Margins option.
If a very long image needs to be printed on a roll, check that the software is capable of printing an image of that size.
The page may have been rotated from portrait to landscape on a paper size that is not wide enough.
HP Designjet T Series — Service Manual |