System Error Codes - Full Descriptions

System Error:

31:02

Problem

An error has been detected with the cutter.

Description:

 

Corrective Action: Try the following:

1Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.

2Check the Cutter Assembly for blockage or any other obvious problems.

3Replace the Cutter Assembly. See Cutter Assembly on page 6-42.

System Error:

31:03

Problem

Paper is loaded. While testing the cutter, paper should not be loaded.

Description:

 

Corrective Action: Try the following:

1Switch the Power OFF from the back of the Printer and disconnect the Power cord.

2Unload the media.

3Reconnect the power cord and power On the Printer.

System Error:

41:03

Problem

Media-Axis Motor failure (likely due to friction or obstacles in the media

Description:

path).

Corrective Action: Try the following:

 

„ Same as 41:YZ but after testing the issue is repeatable.

System Error:

41:YZ

Problem

Electrical fault or current limit in Media-Axis Motor.

Description:

 

Corrective Action: Try the following:

1Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.

2Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction.

3Perform the Paper Drive diagnostic test to troubleshoot the problem furthe. See 2. Paper Drive on page 3-18.

4If the printer has a 44 inch scan axis (and a Rewinder), perform the Rewinder diagnostic test to troubleshoot the problem further. See 6. Rewinder on page 3-34.

5Check that the Media Advance Drive cable is not damaged and is correctly connected to the Main PCA.

6Replace the Media Advance Drive. See Media Advance Drive on page 6- 218.

HP Designjet T Series — Service Manual

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