System Error Codes

Continuable and Non-Continuable Error Codes

Some of the Error Codes are continuable, which means you can press OK on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires an on-site visit in order to resolve the problem.

Even though the customer can continue working with a Continuable Error Code, an on-site visit should still be planned to troubleshoot the problem.

System Error Code Brief Descriptions

Reading a System Error Code

System Error Codes explain which component/system is failing and what action should be taken to resolve the problem.

System Error Codes are displayed directly on the front panel (but can also be seen on the Information Page) and have been defined in the format XX.YZ. or XX.n:YZ.m.

„XX: Can be a malfunctioning subsystem or process (2 digits).

„n: Subsystem or process Index (if more than one used in the product) - Optional.

– e.g. Identify the Ink Supply (color and number).

„Y: Who should perform the action (1 digit) - (0 for User or1 for Service Engineer).

„Z: Action to perform (1 digit).

System Error Code Table

The following table explains the XX part of the System Error Code or

Warning:

Code

Component/System

 

 

01.0

Main PCA/Electronics module

 

 

01.1

Add-on Electronics module (printmech)

 

 

01.2

Print Mech PCA

 

 

02.1

Carriage PCA

 

 

03

Power supply

 

 

06

Formatter

 

 

08

Formatter/Front panel

 

 

11

Trailing cable

 

 

21

Service station

 

 

2-4

HP Designjet T Series — Service Manual