System Error Codes - Full Descriptions
System Error: | 71:19 |
Problem
Description:
Corrective action:
For T1100/T1100ps/T610 printers, the backup NVM is located in the Printmech PCA.
For T1120/T1120ps printers, the backup NVM is located in the Media Advance Encoder PCA.
In all T Series printers, the main NVM is located in the Formatter service part.
You MUST NEVER replace both the Formatter and the PrintMech PCA (T1100/T1100ps/T610) or Media Advance Encoder PCA (T1120/T1120ps) at the same time. If both parts need to be replaced, you MUST first replace one part and then power ON the Printer until it completely initializes. Then you can power OFF the Printer and replace the other part.
Never install a previously used PrintMech PCA (T1100/ T1100ps/T610) or Media Advance Encoder PCA (T1120/ T1120ps) into another printer.
Default Serial Number found in the main and backup NVM.
It seems that both the Formatter and PrintMech PCA (T1100/T1100ps/ T610) or Media Advance Encoder PCA (T1120/T1120ps) have been replaced together, or a previously used Printmech PCA or Media Advance Encoder PCA was installed.
Try the following:
More information:
Perform the Error 71:19 Recovery Service Utility. See 13. Error 71:19 Recovery on page
Unauthorized upgrades
To prevent unauthorized upgrades of printers to a superior model, the new firmware has changed the initialization process of the printer.
Location of the Serial and Product numbers
The serial number and the product number information is stored in two locations, in the EEROM of the Printmech and the EEROM of the Formatter.
Old initialization process
1In the previous initialization of the printer, the serial numbers and product numbers were compared in the EEROM of the PrintMech PCA (T1100/ T1100ps/T610) or Media Advance Encoder PCA (T1120/T1120ps) and the ERROM of the Formatter. If there was a difference, the printer displayed SE 71:19.
2The 71:19 recovery procedure could then be performed. This enabled anyone to do one of the following, possibly resulting in an unauthorized upgrade:
Input a serial number and product number into the PrintMech PCA (T1100/T1100ps/T610) or Media Advance Encoder PCA (T1120/
HP Designjet T Series — Service Manual |