Ink Supplies Troubleshooting
Available Printheads
| Printhead Type | Printer Model | Part |
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| number |
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HP 72 | Gray & Photo Black |
| C9380A |
Printhead |
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HP 72 | Magenta & Cyan Printhead | All | C9383A |
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|
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HP 72 | Matte Black & Yellow |
| C9384A |
Printhead |
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| |
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General Information About the Ink Supplies
For optimum results from the printer and modular ink delivery system always follow these guidelines when handling the ink supplies:
Always install the Ink Cartridges and Printheads before the expiration date, which is on the packaging.
Install Ink Cartridges and Printheads in their
Follow the instructions on the front panel of the Printer during installation.
Avoid unnecessary removal of the Ink Cartridges and Printheads.
When turning off the Printer always use the power Off button on the front panel. The Printheads are then stored correctly which prevents them from drying out.
The Ink Cartridges should never be removed while the printer is printing. They should only be removed when the printer is ready for you to replace them. The front panel will guide you through the removal and installation procedure.
General Precautions When Handling Ink Supplies
Use the following precautions when handling Ink Supplies:
Do not touch, wipe or attempt to clean the printhead nozzles. This can damage the printhead.
Handle the ink supplies with care. In particular the Printhead, which is a high precision device and must be handled carefully.
Do not touch the Printhead nozzles.
Do not put the Printhead down on the nozzles.
Do not be rough when handling the Printheads. Always set them down gently.
Do not drop the Printheads.
Proper handling will assure optimum performance throughout the Printhead life.
Do not touch the end of the Ink Cartridge which is inserted into the printer as there may be a small amount of ink on the connection.
Avoid storing partially used Ink Cartridges on their ends.
HP Designjet T Series — Service Manual |