PROBLEMS RELATED TO COPYING OPERATION

Problem

 

Point to check

Solution

 

 

 

 

 

Copying does not take

 

Have functions been disabled by the

When user authentication is enabled, the functions that

place.

 

administrator?

you can use may be restricted in your user settings.

 

 

 

Check with your administrator.

 

Image rotation does

 

 

 

 

Did you select the paper size or copy

Copy using automatic paper selection and automatic

not take place.

 

ratio manually?

ratio selection.

 

 

 

 

☞ PAPER TRAYS (page 14)

 

 

 

 

☞ AUTOMATIC RATIO SELECTION (Auto Image)

 

 

 

(page 26)

 

 

 

 

 

 

 

Are you copying using settings that do

Rotate copying can generally be combined with other

 

 

not allow rotate copying?

special modes, however, some combinations are not

 

 

 

possible. If a prohibited combination is selected, a

 

 

 

message will appear in the touch panel.

 

 

 

 

 

 

 

 

Is "Rotation Copy Setting" disabled in

Check with your administrator.

 

 

 

the system settings (administrator)?

If you are the administrator, enable "Rotation Copy

 

 

 

Setting".

 

 

 

 

➞ System Settings (Administrator) > "Copy Settings" >

 

 

 

"Other Settings" > "Rotation Copy Setting" >

Two-sided copying

 

 

 

 

Does the paper type setting of the

Check "Tray Settings" in the system settings. If the

does not take place.

 

selected tray specify a type of paper that

[Disable Duplex] checkbox is selected

, two-sided

 

 

cannot be used for two-sided copying?

copying using that tray will not be possible. Change the

 

 

 

paper type setting to a type that can be used for

 

 

 

two-sided printing.

 

 

 

 

➞ System Settings > "Paper Tray Settings" > "Tray

 

 

 

Settings" > "Change"

 

 

 

 

☞ User's Guide "6. SYSTEM SETTINGS"

 

 

 

 

 

 

Are you using a special size or type of

For the paper types and sizes that can be used for

 

 

paper?

two-sided copying, see the specifications in the Safety

 

 

 

Guide.

 

 

 

 

 

 

 

Are you copying using settings that do

Two-sided copying can generally be combined with

 

 

not allow two-sided copying?

other special modes, however, some combinations are

 

 

 

not possible. If a prohibited combination is selected, a

 

 

 

message will appear in the touch panel.

 

 

 

 

 

 

 

Have functions been disabled by the

Some functions may have been disabled in the system

 

 

administrator?

settings (administrator). Check with your administrator.

 

 

 

When user authentication is enabled, the functions that

 

 

 

you can use may be restricted in your user settings.

 

 

 

Check with your administrator.

 

The paper size of a

 

 

 

 

Have functions been disabled by the

Some functions may have been disabled in the system

tray cannot be set.

 

administrator?

settings (administrator). Check with your administrator.

 

 

 

 

 

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