PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT
Problem | Point to check | Solution |
|
|
|
The original misfeeds | Is too much paper loaded in document | Make sure that the stack of paper in the tray is not |
(automatic document | feeder tray? | higher than the indicator line. |
feeder). |
| |
|
| DOCUMENT FEEDER (page 53) |
|
|
|
| Is the original a long original? | When using the automatic document feeder to scan a |
|
| long original, set the scan size to [Long Size]. (Note that |
|
| long originals cannot be copied using the copy function.) |
|
|
|
| Is the original on thin paper? | Use the document glass to scan the original. If you need |
|
| to use the automatic document feeder, use slow scan |
|
| mode in the special modes to scan the original. |
The paper misfeeds. |
|
|
Is a torn piece of paper remaining in the | Make sure all paper is removed. | |
| machine? | ☞ "3. REMOVING MISFEEDS" in the Maintenance |
|
| Guide |
|
|
|
| Is too much paper loaded in the tray? | Make sure that the stack of paper in the tray is not |
|
| higher than the indicator line. |
|
| ☞ 2. LOADING PAPER (page 26) |
|
|
|
| Are multiple sheets feeding at once? | Fan the paper well before loading it. |
Are you using paper that is not within | Use |
the specifications? | not supported may result in misfeeds, creases, or |
| smudges. |
| ☞ "SUPPLIES" in the Safety Guide |
| * For paper that is prohibited or not recommended, see |
| "USEABLE PAPER" (page 27). |
|
|
Has the paper in the tray absorbed | If you will not be using paper in a tray for a long time, |
moisture? | remove the paper from the tray and store it in a bag in a |
| dark and dry location. |
|
|
Are the bypass tray guides adjusted to | Adjust the bypass tray guides to the width of the paper. |
the width of the paper? | ☞ LOADING PAPER IN THE BYPASS TRAY (page |
| |
|
|
Is the bypass tray extension pulled out? | When loading a large size of paper, pull out the |
| extension. |
| ☞ LOADING PAPER IN THE BYPASS TRAY (page |
| |
|
|
Is the bypass feed roller dirty? | Clean the surface of the bypass feed roller. |
| ☞ "CLEANING THE BYPASS FEED ROLLER" in the |
| Maintenance Guide |
87