PROBLEMS RELATED TO FILING

Problem

 

Point to check

Solution

 

 

 

 

Document filing does

 

Did you select document filing settings

In print mode, enable document filing on the [Job

not take place.

 

in the printer driver?

Handling] tab of the printer driver.

 

 

 

In copy mode or image send mode, touch the [Quick

 

 

 

File] key or the [File] key and then use the document

 

 

 

filing function.

 

 

 

 

 

 

Have functions been disabled by the

Some functions may have been disabled in the system

 

 

administrator?

settings (administrator). Check with your administrator.

 

 

 

When user authentication is enabled, the functions that

 

 

 

you can use may be restricted in your user settings.

 

 

 

Check with your administrator.

A filed data can not be

 

 

 

 

Have functions been disabled by the

Some functions may have been disabled in the system

printed.

 

administrator?

settings (administrator). Check with your administrator.

 

 

 

When user authentication is enabled, the functions that

 

 

 

you can use may be restricted in your user settings.

 

 

 

Check with your administrator.

A stored file cannot be

 

 

 

 

Was the file stored using the [Hi-Speed

Files stored in [Hi-Speed Print Mode] format cannot be

transmitted.

 

Print Mode] format?

transmitted. Store files that you wish to transmit in [Send

 

 

 

Allowed Mode].

A job cannot be stored

 

 

 

 

Do custom folders appear in "Folder

Click the [Get Folder Name] button in the document

in a custom folder.

 

Information"?

filing save screen of the printer driver to call up the

 

 

(When printing)

custom folders that have been created on the machine.

 

 

 

 

 

 

Does the custom folder have a

Enter the password configured in the machine in the

 

 

password?

document filing save screen.

 

 

 

 

PROBLEMS RELATED TO FILE MANAGEMENT

Problem

 

Point to check

Solution

 

 

 

 

A stored file has

 

Did you touch the [Print and Delete the

A file that is printed using the [Print and Delete the Data]

disappeared.

 

Data] key to print a stored file?

key is automatically deleted after being printed. To print

 

 

 

a file without deleting it, use the [Print and Save the

 

 

 

Data] key.

 

 

 

The file property can be set to "Protect" to prevent the

 

 

 

file from being easily deleted.

 

 

 

 

A file cannot be

 

Is the property of the file set to

A file cannot be deleted when its property is set to

deleted.

 

[Protect]?

[Protect]. Change the property to [Sharing] and then

 

 

 

delete the file.

The property of a file

 

 

 

 

Is the file in the Quick File folder?

"Confidential" cannot be specified for a file in the Quick

cannot be set to

 

 

File folder. Move the file to a different folder and then

[Confidential].

 

 

specify "Confidential". (Note that "Protect" can be

 

 

 

specified for a file in the Quick File folder to prevent it

 

 

 

from being easily deleted.)

 

 

 

 

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