5 TROUBLESHOOTING
This chapter provides solutions to possible document filing problems. See the following table of contents to locate the appropriate page for your question or problem.
PROBLEMS RELATED TO FILING
• Document filing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A filed data can not be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A stored file cannot be transmitted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A job cannot be stored in a custom folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
PROBLEMS RELATED TO FILE MANAGEMENT
• A stored file has disappeared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A file cannot be deleted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• The property of a file cannot be set to [Confidential]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A confidential file or confidential folder cannot be opened.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
• A file name cannot be stored or changed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
• A custom folder name cannot be stored or changed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
•A file name is cut off.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
•System settings
Descriptions of system settings similar to the following example appear in this chapter.
Example:
➞ System Settings (Administrator) > "Copy Settings" > "Other Settings" > "Rotation Copy Setting" > 
This is an abbreviated description of the procedure for selecting the setting. ">" indicates the setting sequence and
indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you configure the settings. (For detailed explanations of the system settings (administrator), see the Administrator's
Guide.)
•For problems common to all functions of the machine and peripheral devices, see the User's Guide.
•If you are unable to solve a problem using the solutions in this chapter, switch off the [POWER] key (
) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key (
) in that order.
*Do not turn off the machine's main power switch or remove the power plug while a job is being executed or processed. This may damage the hard drive or cause the data being stored or received to be lost.
•If you are unable to solve a problem using the information in this chapter, please contact your dealer or nearest SHARP Service Department.
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