PROBLEMS RELATED TO QUALITY / PRINT RESULTS

Problem

 

Point to check

Solution

 

 

 

 

Lines appear in the

 

Are the scanning areas of the document

Clean the scanning areas of the document glass or

scanned image.

 

glass or automatic document feeder

automatic document feeder.

 

 

dirty?

☞ "CLEANING THE DOCUMENT GLASS AND

 

 

 

AUTOMATIC DOCUMENT FEEDER" in the

 

 

 

Maintenance Guide

 

 

 

 

 

 

Is the bypass feed roller dirty?

Clean the surface of the bypass feed roller.

 

 

 

☞ "CLEANING THE BYPASS FEED ROLLER" in the

 

 

 

Maintenance Guide

Smudges appear on

 

 

 

 

Are you using paper that is not within

Use SHARP-recommended paper. Using paper that is

printed output.

 

the specifications?

for other models or special paper that is not supported

 

 

 

may result in misfeeds, creases, or smudges.

 

 

 

☞ "SUPPLIES" in the Safety Guide

Smudges appear on

 

 

 

 

Are you printing on pre-punched paper?

If the printed image overlaps the punch holes, smudges

printed output.

 

 

may appear on the reverse side of the paper following

 

 

 

one-sided printing, or on both sides following two-sided

 

 

 

printing. Take care that the image does not overlap the

 

 

 

punch holes.

 

 

 

 

 

 

Does a message appear indicating the

Contact your dealer or nearest SHARP Service

 

 

need for maintenance?

Department as soon as possible.

Toner does not adhere

 

 

 

 

Are you using paper that is not within

Use SHARP-recommended paper. Using paper that is

well or creases appear

 

the specifications?

for other models or special paper that is not supported

in the paper.

 

 

may result in misfeeds, creases, or smudges.

 

 

 

☞ "SUPPLIES" in the Safety Guide

 

 

 

 

 

 

Did you set the correct paper type?

Set the correct paper type in the tray settings. Make

 

 

 

sure that the following has not occurred:

 

 

 

• Heavy paper is being used, but a paper type other

 

 

 

than heavy paper is selected in the tray settings. (The

 

 

 

image may disappear if rubbed.)

 

 

 

• Paper other than heavy paper is being used, but

 

 

 

heavy paper is selected in the tray settings. (This may

 

 

 

cause creases and misfeeds.)

 

 

 

☞ PAPER TRAY SETTINGS (page 77)

 

 

 

 

 

 

Is the paper loaded so that printing

If printing takes place on the wrong side of label sheets

 

 

takes place on the reverse side?

or transparency film, the toner may not adhere well and

 

 

 

a clear image may not be obtained.

Print quality is poor.

 

 

 

 

Is "Toner Save Mode" enabled?

When "Toner Save Mode" is enabled, printing takes

 

 

 

place using less toner and thus the print result is lighter.

 

 

 

Check with your administrator.

 

 

 

 

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