Scan mode, USB memory mode, Internet fax mode

Problem

 

Point to check

Solution

 

 

 

 

Transmission does

 

Does the image file exceed the e-mail

If your administrator has set a limit on the size of

not take place.

 

attachment limit set in the system

transmitted files, a file that exceeds the limit cannot be

 

 

settings (administrator)?

transmitted. Check with your administrator.

 

 

 

 

 

 

Did the image file exceed the file

Reduce the size of the file attachment (reduce the

 

 

attachment size limit of your mail

number of pages scanned). The size of the file can also

 

 

server?

be reduced by scanning using a lower resolution setting.

 

 

(When Scan to E-mail is used.)

Ask your mail server administrator what the file size limit

 

 

 

is for one e-mail transmission.

 

 

 

 

 

 

Has the folder on the destination

If the destination folder is not configured as a shared

 

 

computer been set as a shared folder so

folder, select "share" in the folder properties.

 

 

that files can be sent to it?

If the folder was moved or otherwise changed, the

 

 

(When using Scan to Network Folder.)

"share" setting may have been canceled.

Auto selection of the

 

 

 

 

Are you scanning one of the following

When the color mode is set to "Auto", the machine

color mode does not

 

types of originals?

detects whether the original is black and white or color

take place correctly.

 

When Black & White is not selected:

when the [START] key ( ) is pressed; however, in the

(When the color

 

• Are there colors or coloring in the

cases at left, automatic detection may not give the

expansion kit is

 

paper?

correct result. In this event, specify the color mode

installed.)

 

When Color is not selected:

manually.

 

 

• Is the color in the original very light?

 

 

 

• Is the color in the original very dark,

 

 

 

almost black?

 

 

 

• Is only a very small area of the

 

 

 

original colored?

 

The received image

 

 

 

 

Does the viewer program used by the

The recipient may be able to open the file if you change

file cannot be opened.

 

recipient support the format of the

the file type and compression mode selected at the time

 

 

received image data?

of transmission. Use a software program that is capable

 

 

 

of opening the selected file type and compression

 

 

 

mode.

 

 

 

 

 

 

Does a message appear prompting you

The received file is an encrypted PDF file. Ask the

 

 

to enter your password?

sender for the password, or have the image sent again

 

 

 

in a non-encrypted format.

Transmission takes a

 

 

 

 

Is the resolution setting appropriate at

To select resolution and data compression settings that

long time.

 

the time of scanning?

are suited to the purpose of transmission and create

 

 

 

image data that is balanced in terms of resolution and

 

 

 

file size, pay attention to the following points:

 

 

 

Resolution settings

 

 

 

The default resolution setting is [200X200dpi] in

 

 

 

scanner and USB memory mode, and [200X100dpi] in

 

 

 

Internet fax mode. If the original does not contain a

 

 

 

halftone image such as a photo or illustration,

 

 

 

scanning at the default resolution will create a

 

 

 

practical and useful image. A higher resolution setting

 

 

 

or the "Half Tone" setting (in Internet fax mode)

 

 

 

should only be selected if the original contains a photo

 

 

 

and you wish to give priority to the quality of the photo

 

 

 

image. Exercise caution in this case as a larger file

 

 

 

will be created than when the default setting is used.

 

 

 

 

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